Dr. Robert Wooten MD Patient Reviews

  • Gastroenterology Germantown, TN

Overall Rating

3.4
  • 20 patient ratings
  • 5 comments

Last 12 months:

3.7 (+ 0.3)

20 Patient Reviews

  • Excellent
    35%
  • Great
    10%
  • Good
    20%
  • Poor
    15%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Wait Time 23.9 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
September 2nd, 2016
Staff is rude and Dr. has a chip on his shoulder
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Wootens nurse is very rude. When asking me to come back to the area where they take your blood pressure etc. she never even said hello or how are you. I just sat down in the chair and she put the monitor around my arm and walked away. As she was walking away she mumbled something and I asked her to repeat herself since she said it with her back turned toward to me I couldn't hear her that well and she came back at me with an attitude. Dr. Wooten is a very knowledgable Dr. but he can stand to take himself down a few notches to the patients level. One time after waiting a while to see him he came into the room while chatting on his cell phone for a couple minutes. Really you couldn't hang up before stepping into the room with me? Then I was rushed the remainder of my time. He also needs to work on his bedside manner. Not a whole lot of options in Memphis for GI Doctors since it seems like Gastro One is the biggest GI practice around and once you switch Doctors in this practice you are basically stuck with that Dr. since other doctors in the practice can decline seeing you if you want to switch. Keep that in mind before deciding on a Dr. in this practice.
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5.0 of 5
May 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is an excellent doctor
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3.0 of 5
July 30th, 2015
Time is important
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The only issue I had with Dr. Wooten was the very long wait time. When your sick that really matters.
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3.0 of 5
June 4th, 2015
Just ok
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Bedside manner needs improvement. Very detached attitude. Very little interaction with patient as far as talking in detail about medical issues or concerns that I had as a patient. I am sure he is medically qualified, and his education is excellent. However there is more to providing medical care than just the degree. And I think there are plenty of other doctors in his field who would be more suited for a patient like myself who wants a better bedside manner.
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1.0 of 5
February 28th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Went to see Dr. Wooten regarding some upsetting gastro issues- he was entirely too brisk, did not begin to make me feel comforted or informed about my symptoms, diagnosis or options. He insisted that because I am the patient, I am to decide the best course of action, rather than him making a recommendation. Most upsetting, his nurse asked me to lie on my side for a rectal exam, and apparently he then re-entered the room (unannounced) and began the exam (placing his finger in my rectum) also unannounced and with no explanation of what to expect. He then stated that the assistant would take things from there and walked out. No explanation of what to expect next, no well wishes, no asked if I had any questions for him, nothing. I left with more questions than I came with, on top of feeling physically violated.
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4.0 of 5
July 10th, 2017
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5.0 of 5
January 9th, 2017
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5.0 of 5
April 5th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

1.0 of 5
September 24th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 19th, 2015
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1.0 of 5
July 8th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
April 5th, 2015
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