Dr. Roberto Lugo MD Patient Reviews

Overall Review

4.4
  • 28 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.6)

4 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    11%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
February 3rd, 2016
Outstanding! !
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lugo was very nice..courteous. and explained everything in detail.I was very nervous the day of surgery but he and his entire team were very nice and assuring me everything was going to be ok.I would definitely use Dr Lugo again if needed And highly recommend his services.
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1.0 of 5
October 12th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I found Dr. Lugo to be very easy to talk to and very compassionate and honest. He took time to explain my procedure to me and my treatment in his office was a very good experience.
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1.0 of 5
April 20th, 2015
Irate patient
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Hard to believe in this day and age a doctors office can be this rude and discourteous. Admittedly 15 min late but all paperwork was completed and insurance information already filed and submitted. Upon arriving I was treated rudely and condescendingly and told the Doctor refuses to see me as a result of my tardiness. They offered to reschedule but knowing from my own professional experience, treatment like this is only permitted when the man in charge permits it....it was an easy decision to seek medical help elsewhere. Good luck with this practice should you decide to go there.
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5.0 of 5
April 10th, 2012
Pat
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lugo and staff is awesome.
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