Dr. Robin Gilmore MD Patient Reviews

  • Neurology Columbia, TN

Overall Rating

4.1
  • 9 patient ratings
  • 2 comments

9 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    11%
  • Poor
    11%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 60 minutes

Showing 1 - 9 reviews

2.3 of 5
July 27th, 2012
Terrible Staff, Doctor is great, Staff is a nightmare
Wait time
60 minutes
I called Dr. Gilmores office to inquire about my out of pocket charges for all the tests she had ordered and the staff were the worst I have ever experienced. I was in tears after they lectured me about "Knowing My Policy"
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3.7 of 5
April 8th, 2009
DR. ROBIN GILMORE STAFF
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
I HAVE BEEN A PATIENT OF DR GILMORE'S FOR SEVERAL YEARS -IT IS VERY RARE I HAVE A NEED TO CONTACT HER BETWEEN APPOINTMENTS. BUT ON BOTH OCCASIONS MY MESSAGE I BELIEVE DID NOT MAKE IT TO HER. AFTER I CALLED THE SECOND DAY I SPOKE WITH PAULA (ON BOTH DAYS). THE SECOND DAY INSTEAD OF LEAVING A MESSAGE I STATED I NEEDED TO SEE HER TODAY, PAULA INFORMED ME SHE WAS DOING TESTING IN THE MORNING AND SEEING PATIENTS IN THE AFTERNOON- AN WAS TOLD IF I NEEDED TO SEE HER , TO GO TO AN EMERGENCY ROOM. AND AND I DO NOT CONSIDER A EMERGENCY ROOM A DOCTORS OFFICE -YOU GO TO AN ER WHEN IT IS LIFE THREATING. SO I WAS ABLE TO MAKE IT THRU THE WEEKEND AND YOUSEE WHAT I GOT AS A RESPONSE, ALL MY HEALTH CARE SPECIALIST ARE ABLE TO RESPOND IN A REASONABLE AMOUNT OF TIME. I BELIEVE WHEN A TENH TAKE A MESSAGE THEY SHOULD MAKE SURE THE DR. RECIEVED THE MESSAGE, IF THAT WAS IMPOSSIBLE , THE STAFF MEMBER SHOUD CONTACT THE PATIENT.
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5.0 of 5
June 29th, 2015
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5.0 of 5
June 1st, 2015
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5.0 of 5
April 2nd, 2015
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5.0 of 5
January 27th, 2015
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5.0 of 5
January 10th, 2015
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1.0 of 5
July 23rd, 2014
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5.0 of 5
June 25th, 2014
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