Dr. Robin Goland MD Patient Reviews

  • Endocrinology, Diabetes and Metabolism New York, NY

Overall Rating

1.4
  • 7 patient ratings
  • 5 comments

Last 12 months:

1.0 (-0.4)

7 Patient Reviews

  • Excellent
    0%
  • Great
    14%
  • Good
    0%
  • Poor
    0%
  • Bad
    86%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
February 1st, 2017
Cruel
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I saw Dr. Goland years ago, and that visit haunts me to this day. She made me wait for 2 hours in an empty waiting room to see her, and then proceeded to insult me throughout the exam. She was so unbelievably rude (and I was so completely flummoxed by her attitude—I had never seen or spoken to her before, and I just couldn’t understand where her hatred was coming from; it was like being in the Twilight Zone) that when the appointment ended I sat in the stairwell and started to cry. The receptionist found me and convinced me to come back in to speak with the social worker. But next thing I knew, she had me by the elbow and was being very ingratiating, telling me to come with her so we could talk about it. She led me into the elevator and we ended up in the lobby, where she told me she wouldn't have me waste the time of her social worker and then had security throw me out of the building. This may seem silly, but that event traumatized me. I just felt like my world was turned upside down, and the universe had become disordered. And then a week later she had the nerve to send me a letter firing me as her patient. I don't think she need have worried. I have since seen her on the CBS Evening News discussing diabetes. Made me shudder.
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1.0 of 5
October 15th, 2015
Never met Dr Golan yet she billed my insurance
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Golan refuses to see new patients until 3 diabetic education classes are taken in her practice. She bills insurance for seeing you when in fact you have never met her. Don't waste your time with this practice.
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1.0 of 5
December 21st, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The waiting time for an appointment is outrageous. After waiting almost a year to become a new patient I was told that it would be easier after my first visit. It was not. It was Dr. Goland's expert opinion that a diabetic on insulin only needed to see her endocrinologist once a year and her general practitioner should oversee medical treatment the rest of the year. If this is the medical care that you are looking for in a specialist than perhaps you might enjoy being her patient.
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1.0 of 5
December 15th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Billed for services not provided. All that want patients for is to do research. Must take 3 classes for diabetes education before given an appointment even when you are very sick.
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1.0 of 5
November 12th, 2014
Worse facility
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Not interested in patient care.
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4.0 of 5
September 3rd, 2015
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1.0 of 5
December 30th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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