Dr. Rodney Charles MD Patient Reviews

  • Adolescent Medicine Alexandria, LA

Overall Rating

4.2
  • 11 patient ratings
  • 1 comment

Last 12 months:

3.5 (-0.7)

1 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    9%
  • Neutral
    18%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    9%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
February 19th, 2017
Dr. Charles should really be ashamed of his lack of attention to patients and their needs.
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The very first appointment I had with Dr. Charles was rescheduled because of some event with his grandchildren. I actually understood this as family is very important. The second appointment I had, I ended up waiting over two hours and by the time I would have been seen by him it would have been closer to three hours. I rescheduled my appointment. The office was supposed to mail me my prescription refill. They didn't. Then I get a call that my appointment needed to be rescheduled because he was still having some emergency -- but I could drive to Alexandria if I wanted to see him. I see him in DeRidder because I cannot drive to Alexandria. I rescheduled but stressed I was completley out of one of my meds. The clerk said she'd have one called into Walgreens (note: I'm TriCare so normally it would be a free RX. With President's Day, the Army hospital was closed). I was fine with paying a co-pay. Then I called today and... NO PRESCRIPTION!! This doctor's office clearly couldn't care about the patients.
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