Dr. Rodolfo Herrera MD Patient Reviews

  • Sports Medicine Keller, TX

Overall Rating

4.1
  • 23 patient ratings
  • 4 comments

Last 12 months:

4.0 (-0.1)

23 Patient Reviews

  • Excellent
    65%
  • Great
    13%
  • Good
    4%
  • Poor
    0%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Wait Time 17.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
May 26th, 2017
I was scheduled during their lunch hour
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My last appointment was schedules during the offices lunch hour so I automatically had a 30 minute wait. I had to be fasting so sitting there while everybody ate lunch on the other side of the glass was not fun. I already had issues with the office since a requested LOWER BACK MRI had been denied buy my insurance. My insurance co denied the LOWER BACK MRI because the office had listed the reason for the MRI as MIDDLE AND UPPER BACK PAIN. When I was finally called to the window I was told my procedure had been canceled the day before. No one had called to tell me so I basically wasted a day off fasting for nothing when I got home I called my ins co to find out why the procedure was denied and of course the office had left info off the request and filled the request out wrong. Ins co had sent two notices to the doctor's office but they never responded
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5.0 of 5
February 10th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Herrera is very caring for his patients. I've seen him talk to all patients with compassion for their health
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4.0 of 5
March 19th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Herrera is a great doctor, he has tended to my needs. I have and I would recommend him at all times.
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5.0 of 5
March 18th, 2013
Super nice!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Herrera is attentive and takes the time to listen and know his patients. He's always kind, listens and remembers previous conversations. Excellent bedside manor for ongoing pain management!
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5.0 of 5
April 22nd, 2017
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5.0 of 5
March 10th, 2017
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5.0 of 5
December 12th, 2016
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5.0 of 5
April 21st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
April 20th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

4.0 of 5
February 4th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
November 9th, 2015
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5.0 of 5
September 29th, 2015
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