Dr. Roger Diruggiero MD Patient Reviews

Overall Review

2.2
  • 5 patient ratings
  • 3 reviews

Last 12 months:

1.0 (-1.2)

3 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    40%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 30 minutes
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
January 21st, 2016
Rude Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Very rude doctor. Absolutely no bedside manner.
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2.0 of 5
March 19th, 2015
Doctor is good. Front office staff needs customer service training.
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was a patient for over 10 years. There were times when the service was good and NOT so good. The wait times were sometimes long but mostly reasonable. The problem is the front office and the treatment of customers. They just need one day in a customer service training class and it would be okay.
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2.0 of 5
August 19th, 2011
No Follow up
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Several times in the past two years, the office has not followed up by calling our family with various test results. We almost always have to call them. Even when we do call to have Dr. DiRuggiero call us, it takes several days after more follow up calls before we actuall hear form him. At best, he appears indifferent to our needs.
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