Dr. Roger Koerner MD Patient Reviews

  • Gastroenterology Jupiter, FL

Overall Rating

4.3
  • 12 patient ratings
  • 4 comments

Last 12 months:

3.7 (-0.6)

12 Patient Reviews

  • Excellent
    58%
  • Great
    25%
  • Good
    0%
  • Poor
    17%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 60 minutes

Showing 1 - 12 reviews

2.0 of 5
June 15th, 2017
Doctor is fine; billing processes are beyond terrible.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
As part of the colonoscopy protocol, a pre-colonoscopy office visit is required. Medicare declined to cover my pre-colonoscopy visit because it was coded as a "new patient" visit only -- no reference to colonoscopy. In order to appeal Medicare's decision not to pay for this office visit, I attempted to get confirmation that this office visit was part of the colonoscopy protocol. Billing person was completely unhelpful, raising their voice and lecturing me on how Medicare works. I would encourage you to find an office that is adept with Medicare and insurance procedures.
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5.0 of 5
March 29th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is the best
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4.0 of 5
March 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Will not answe their phones
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5.0 of 5
November 2nd, 2011
My colonoscopy
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I, with great hesitation, went to Dr. Koerner to get a colonoscopy. The office told me to come in a 1/2 hour earlier than my appointment (which I didn't realize) so truly I only waited about 30 minutes to see him.First, he is very nice. He asked me more questions than my regular Dr. does and was very thorough in his evalation of my condition.Second, he scheduled an appointment for me at Jupiter Medical Center, which is also 5 star in my book. Everyone was very caring, he was very thorough and has great bedside manner. I do not like Drs. I truly can say, I liked him very much. He made my colonoscopy effortless and I appreciate his knowledge and professionalism. I recommend this Dr. to anyone who needs to have a very skilled and proficient Dr.
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5.0 of 5
January 28th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
January 17th, 2017
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5.0 of 5
March 8th, 2016
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4.0 of 5
December 22nd, 2015
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5.0 of 5
December 7th, 2015
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5.0 of 5
November 10th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

2.3 of 5
February 4th, 2015
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5.0 of 5
December 13th, 2014
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