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Dr. Roger Marrero Is this you?

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9 Ratings • 3 Comments

4.1
  • 6
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  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
21.7 min

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Showing 9 of 9 Ratings

One Star

Posted on April 20th, 2016

One visit and I knew he was not the doctor for us. You wait forever to see him and then you don't see him, some nurse sees you instead and she has no clue what she is doing. Had to explain to her what medicine I used and they were very common meds and had to explain way too much about my medical conditions. I felt like I was teaching her. Then she said she would call in my RX's later as she had other patients, this is after I waited two hours to see her, then two days later I have to call and remind her I was waiting for the meds to be called in. The office seems to be run by this one nurse and the doctor is just overseeing what she does and they bill your insurance for a doctor visit, not nurse visit. I was referred by a friend so I though they had a good experience with them but I told them how my visit went and he said it is like that all the time and he has yet to actually see the doctor, he just sees the nurse. I will not be going back.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Best Dr. in town

Posted on August 10th, 2011

I've been going to Dr Marrero for about 6 years. Dr. Marrero and his staff have always treated me with respect and in a very professional manner. When i need to call the office, Donna is always quick to take care of the matter and I have not had any problem ever. They are easy to do business with. Dr. Marrero is a competent and caring man and a thorough doctor. He never rushes through the appointments and he is careful not to miss anything. He is a great doctor and everyone at his practice does a great job!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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He's a great doctor

Posted on November 18th, 2009

I've been going to Dr Marrero for about a year now and he and his staff always treat me with respect and are very professional. Any time I've had to call the office they are quick to take care of things and I've never had a single problem. They are easy to do business with. Dr. Marrero is a competent and caring man and a thorough doctor. He never rushes through the appointments and he is careful not to miss anything. He is a fine doctor and his practice does a great job!

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 11th, 2017

Five Stars

Posted on May 15th, 2017

Four Stars

Posted on December 9th, 2016

Five Stars

Posted on May 2nd, 2015

Five Stars

Posted on November 12th, 2014

Two Stars

Posted on October 25th, 2012

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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