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Dr. Rolf Freter Is this you?

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Metastatic Melanoma

Metastatic Melanoma

The facts about metastatic melanoma, a serious skin cancer, including signs, symptoms & what happens to the body in each stage of cancer.

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Ratings and Reviews

12 Ratings with 5 Comments

  • Excellent
    2
  • Great
    0
  • Good
    0
  • Poor
    3
  • Bad
    7
  • Excellent
    2
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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
14 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 5 Comments

1.0 Rating

December 13th, 2013

Abysmal Bedside Manner

I went with a family member this week for a follow up appointment on tests that Dr. Freter had ordered. I am still in shock as to how poor his bedside manner is. I am amazed that he actually works with the public after witnessing his delivery. He delivered the news of stage four cancer with a smile on his face (which I actually had to ask for; throughout the entire appointment he did not voluntarily offer what stage she is at). No, I am not kidding. It was awful. He never once offered ANY type of human compassion whatsoever, not even a "sorry". He blankly stared at her as she was crying, couldn't even hand her a tissue. He was rude, arrogant, condescending and the actual time with him felt rushed and hurried. Another patient below asked whether people want to be coddled or receive top notch care. I am sorry, I really disagree with this statement. When you are delivering life and death news to sick people, a little compassion and sensitivity is in order. My mouth was practically hanging open when he left the room. I have heard Dr. Freter is very good at what he does, but that does not excuse his horrible bedside manner. If you are looking for a human doctor that is capable of displaying emotion, look elsewhere. The majority of reviews I have read on him all have the same common thread... rotten bedside manner, now I know why.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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1.0 Rating

June 20th, 2013

I was sent to Dr. Freter by my PCP. While knowledgeable, I found Dr. Freter's bedside manner awful. He did not listen to me nor did he take into consideration my input as to how my body reacts to treatment. When I asked questions he did answer them, but when I questioned his decisions/course of treatment he acted superior to me. I have called my PCP and asked for another referral as I do not intend to see Dr. Freter in the future.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

October 17th, 2012

Issue withthe Center not so much the doctor

Prior to moving to the Dana Farber Center, my family member had an extremely positive experience with Dr. Freter's office and medical staff. In addition, Dr. Freter, while not warm and fuzzy, was responsive and easy to speak with. Once we moved to the Dana Farber Cancer Center, things changed. We had a VERY negative experience. There was no management of my family member's case; no one seemed to care; the oncology nurse never answered our calls and never even acknowledged this person's eventual passing; departments within the center were not connected. My family member was rudely dismissed and sent home when he could not handle an ultrasound, for example...when he should have been admitted to SSH instead. We were sheduled for checkins with Dr. Freter on a 3 month basis and if/when things came up in the meantime, which they always did, getting time or a call back was always made difficult. We had a nurse help us at home because no one at the Cancer Center seemed to care or have a personal stake in this person. I hope things are better now. If I am ever in the position to use this center, I would really have to check it out and make sure significant changes had taken place.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

December 12th, 2010

Arrogant and Self-Impressed

1.0 Rating

October 16th, 2010

where not to go

excellent at procedures (bone marrow biopsies)bedside manner (none)poor follow upquestions not encourageddoctor for the admiring not enquiringmay work with doctor worshipers

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 2nd, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

November 3rd, 2016

2.0 Rating

December 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

September 1st, 2015

1.0 Rating

March 31st, 2015

5.0 Rating

June 23rd, 2009

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 4th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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