Dr. Rollie Ackerman MD Patient Reviews

  • Dermatology Park Ridge, IL

Overall Rating

3.4
  • 10 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.6)

4 Patient Reviews

  • Highly Satisfied
    30%
  • Satisfied
    40%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    30%
  • Wait Time 23.3 minutes
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Easy Appointments
  • Appropriate Followup

Showing 1 - 4 reviews

4.0 of 5
February 20th, 2013
PATIENT
Wait time
25 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
She was an excellent physician and so was her P.A. However, why 2 prople were necessary for the office staff as they were both usually bored, rude and in no hurry to assist. That's too bad because it sheds poor light on Dr. Ackerman. I just called for an appt & was told that she was retired. Good for her!
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5.0 of 5
September 7th, 2011
One of the worst office staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The worst office staff ... and for medical offices, that's saying something. Condescending, entitled, rude, unprofessional.
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1.0 of 5
March 8th, 2011
You're great, your staff is TERRIBLE
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ackerman is wonderful dermatologist. She is professional and knowledgeable. Unfortunately her staff is rude and condescending. I have to move dermatologists because I won't be subjected to her staff.
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4.0 of 5
February 8th, 2010
Office staff is rude and office is overbooked
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had two experiences where I needed a refill and the doctor wouldn't give a refill until I had another appointment and the office is overbooked and the next appointment was several months away. I called my general practitioner who refilled the prescription over the phone and never went back to Dr. Ackerman. OFfice staff is rude and appointment bookings are so far out as to be impractical.
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