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Dr. Rollie Ackerman Is this you?

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Metastatic Melanoma

Metastatic Melanoma

The facts about metastatic melanoma, a serious skin cancer, including signs, symptoms & what happens to the body in each stage of cancer.

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Ratings and Reviews

10 Ratings with 4 Comments

  • Excellent
    3
  • Great
    1
  • Good
    3
  • Poor
    0
  • Bad
    3
  • Excellent
    3
  • Great
    1
  • Good
    3
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
23.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 10 Ratings with 4 Comments

3.7 Rating

February 20th, 2013

PATIENT

She was an excellent physician and so was her P.A. However, why 2 prople were necessary for the office staff as they were both usually bored, rude and in no hurry to assist. That's too bad because it sheds poor light on Dr. Ackerman. I just called for an appt & was told that she was retired. Good for her!

Wait time
25 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

September 7th, 2011

One of the worst office staff

The worst office staff ... and for medical offices, that's saying something. Condescending, entitled, rude, unprofessional.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 8th, 2011

You're great, your staff is TERRIBLE

Dr. Ackerman is wonderful dermatologist. She is professional and knowledgeable. Unfortunately her staff is rude and condescending. I have to move dermatologists because I won't be subjected to her staff.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

February 8th, 2010

Office staff is rude and office is overbooked

I had two experiences where I needed a refill and the doctor wouldn't give a refill until I had another appointment and the office is overbooked and the next appointment was several months away. I called my general practitioner who refilled the prescription over the phone and never went back to Dr. Ackerman. OFfice staff is rude and appointment bookings are so far out as to be impractical.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 3rd, 2016

4.0 Rating

March 3rd, 2016

1.0 Rating

May 19th, 2015

1.0 Rating

August 21st, 2014

3.7 Rating

May 30th, 2014

5.0 Rating

October 15th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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