Dr. Romeo Castillo MD Patient Reviews

Overall Rating

2.7
  • 9 patient ratings
  • 2 reviews

Last 12 months:

2.0 (-0.7)

2 Patient Reviews

  • Highly Satisfied
    22%
  • Satisfied
    22%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    44%
  • Wait Time 33.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
October 24th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cast. was great at explaining what is going on with my health upon my visits and wouldn't do any unnecessary procedures, however, he could definitely improve on his customer service. He seems like he is too much in a rush when explaining anything. He interrupts me when I speak, doesn't smile. Went to him recently for a medical condition and referred me to a specialist instead. When the specialist couldn't figure it out and sent me back to the Dr. Castillo, Dr. Castillo commented upon my second visit by saying, "You're back here again?" Totally unprofessional and would not recommend!
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1.0 of 5
May 22nd, 2012
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awful! Office staff is not helpful in making appointments, getting referrals, and actually getting help from Dr. Castillo. Do not go to this doctor or anyone in this office!!
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