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Dr. Romeo Castillo Is this you?

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9 Ratings • 2 Comments

2.6
  • 2
  • 1
  • 1
  • 1
  • 4

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
33.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

One Star

Posted on October 24th, 2012

Dr. Cast. was great at explaining what is going on with my health upon my visits and wouldn't do any unnecessary procedures, however, he could definitely improve on his customer service. He seems like he is too much in a rush when explaining anything. He interrupts me when I speak, doesn't smile. Went to him recently for a medical condition and referred me to a specialist instead. When the specialist couldn't figure it out and sent me back to the Dr. Castillo, Dr. Castillo commented upon my second visit by saying, "You're back here again?" Totally unprofessional and would not recommend!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Posted on May 22nd, 2012

Awful! Office staff is not helpful in making appointments, getting referrals, and actually getting help from Dr. Castillo. Do not go to this doctor or anyone in this office!!

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Two Stars

Posted on March 7th, 2016

Four Stars

Posted on December 10th, 2015

Five Stars

Posted on November 13th, 2015

Five Stars

Posted on November 2nd, 2014

Four Stars

Posted on May 22nd, 2014

One Star

Posted on December 13th, 2011

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on February 6th, 2010

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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