Dr. Ronald Leonard MD, PHD Patient Reviews

  • Gastroenterology Norristown, PA

Overall Rating

3.4
  • 9 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.6)

9 Patient Reviews

  • Excellent
    56%
  • Great
    0%
  • Good
    11%
  • Poor
    0%
  • Bad
    33%
  • Friendly Staff
  • Spends Time With Patients
  • Bedside Manner
  • Promptness
  • Wait Time 32.5 minutes
  • Appropriate Followup
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 9 reviews

5.0 of 5
May 25th, 2017
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Been to Dr. Ronald Leonard many times over the past 25-30 yrs., and have always found him to be very professional, very knowledgeable, and very easy to speak with. I hope he stays practicing in the area for many more years to come!
Was this review helpful? Yes No

1.0 of 5
March 22nd, 2016
HORRIBLE OFFICE STAFF
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The doctors at this office are fine but I will never go back because of its office staff. I have witnessed them yell at patients for not having a referral, speak loudly about private patient information, and in my case, forget to check if patients are waiting to be seen. It was nice that the doctor defended his staff but employees need to be held accountable for their actions. Never once did I hear any of the staff apologize or even acknowledge that an error was made. I also work in healthcare so I know how busy and hectic it can be. However, it is not hard to check the sign-in clip board while you're on hold on the phone or even to just take a look into the waiting room like the doctor did. Obviously, the staff was not so busy that they didn't have 3 secs to look for patients because they spent 10 mins talking about plans for their girls out weekend.
Was this review helpful? Yes No

1.0 of 5
January 24th, 2014
Friendly Staff
Bedside Manner
Spends Time with Patients
Dr. Leonard happened to be on the floor of the hospital where my loved one was a patient recently. Although he was not her doctor, he took it upon himself to lecture me on why the hospital could not provide me with any information regarding my sister's care. The doctor would be well served to investigate the details (I have power of attorney in my sister's medical matters) before interferring with a patient's healthcare.
Was this review helpful? Yes No

3.0 of 5
April 29th, 2016
Was this review helpful? Yes No

5.0 of 5
October 1st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
December 9th, 2014
Was this review helpful? Yes No

5.0 of 5
November 5th, 2014
Was this review helpful? Yes No

1.0 of 5
June 9th, 2014
Was this review helpful? Yes No

5.0 of 5
March 10th, 2011
Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

Nearby Doctors

Dr. Ronald Leonard, MD, PHD is similar to these 3 Doctors near Norristown, PA.