Overall Review

4.3
  • 10 patient ratings
  • 3 comments

Last 12 months:

3.5 (-0.8)

3 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 34 minutes

Showing 1 - 3 reviews

5.0 of 5
September 17th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Rock is a wonderful doctor who loves his patients and doesn't mind taking time to serve each one of them, in turn you have to wait and wait in his waiting room. He treats each patient like they are one of the family and is especially good with children with special needs. We would never use anyone else! He is the best doctor in Pell City!
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5.0 of 5
February 13th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I Love Dr. Helms!! I love his staff..just don't care when he is over-booked and they try to get you to see a Nurse Practitioner...If I call to see the Doctor that is whom I expect to see!!! If I wanted to see a wanna be doctor I would ask for one...and if they gonna examine you as a Doctor then they need to go on and get their licenses!!!
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5.0 of 5
September 13th, 2010
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great and caring doctor.Especially nice and caring about elderly.
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