Browse Health
Surgical Specialist, Orthopaedic Surgeon
44 years of experience
Accepting new patients

Patient Reviews ? Write a Review

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

17

Total Reviews

3

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.3333333333333 of 4 stars
Promptness:
  • Currently 1.8333333333333 of 4 stars
Courteous Staff:
  • Currently 3.1666666666667 of 4 stars
Accurate Diagnosis:
  • Currently 1.5 of 4 stars
Bedside Manner:
  • Currently 1.5 of 4 stars
Spends Time with Me:
  • Currently 1.3333333333333 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
Average Wait: 33 minutes
  • Currently 1 of 4 stars
 |  Not my first, or 100th choice for a doctor  |  show details
by Ariel on Jan 14th, 2014

Worst doctors experience I have ever had. He made me feel like a number and did not ask me a single question beyond the standard ‘do you smoke’ or ‘are you taking any medications’ etc. He diagnosed me without reading my entire chart, and would cut me off after a few words when I would try to explain my symptoms. I think my dog could have given me a better diagnoses.

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  • Currently 1 of 4 stars
 |  Find a different doc  |  show details
by Kate on Jun 27th, 2013

After waiting an hour and a half I saw Dr. Heppenstall. He looked at my x-rays and told me I had a bulging disc in my back. Bulging discs cannot be diagnosed by x-rays (you can't see them in x-rays) and must be diagnosed by MRI. He didn't listen to anything I had to say and already decided what was wrong with me. He did no physical examination. There are many great orthopedic doctors in Philadelphia. He is NOT one of them. Definitely find someone else.

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  • Currently 1 of 4 stars
 |  show details
Jul 24th, 2012

Terrible bedside manner. He informed me that my insurance would not pay for an MRI until after 30 days of therapy. I insisted that he was wrong. Long story short. I went to another dr. that same day and the 2nd Dr. was able to get me an appointment for an MRI the very next day. I learned that I torn my ACL and damaged my knee. Im scheduled for surgery soon.

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