advertisement
Orthopaedic Surgeon, Surgical Specialist
45 years of experience
Accepting new patients

Patient Reviews

Patient Reviews ?

Overall Rating:
2.0
  •  
Total Ratings

19

Total Reviews

3

Ratings
5 stars
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  •  
Promptness:
  •  
Courteous Staff:
  •  
Accurate Diagnosis:
  •  
Bedside Manner:
  •  
Spends Time with Me:
  •  
Follows Up After Visit:
  •  
Average Wait: 33 minutes
Ease of Appointment:
  •  
Promptness:
  •  
Courteous Staff:
  •  
Accurate Diagnosis:
  •  
Bedside Manner:
  •  
Spends Time with Me:
  •  
Follows Up After Visit:
  •  
Average Wait: 33 minutes
Write a Review
  •  
Not my first, or 100th choice for a doctor show details Not my first, or 100th choice for a doctor
by Ariel on Jan 14th, 2014

Worst doctors experience I have ever had. He made me feel like a number and did not ask me a single question beyond the standard ‘do you smoke’ or ‘are you taking any medications’ etc. He diagnosed me without reading my entire chart, and would cut me off after a few words when I would try to explain my symptoms. I think my dog could have given me a better diagnoses.

Mark as Helpful  | 4 people found this helpful Report Abuse
  •  
Find a different doc show details Find a different doc
by Kate on Jun 27th, 2013

After waiting an hour and a half I saw Dr. Heppenstall. He looked at my x-rays and told me I had a bulging disc in my back. Bulging discs cannot be diagnosed by x-rays (you can't see them in x-rays) and must be diagnosed by MRI. He didn't listen to anything I had to say and already decided what was wrong with me. He did no physical examination. There are many great orthopedic doctors in Philadelphia. He is NOT one of them. Definitely find someone else.

Mark as Helpful  | 4 people found this helpful Report Abuse
Jul 24th, 2012

Terrible bedside manner. He informed me that my insurance would not pay for an MRI until after 30 days of therapy. I insisted that he was wrong. Long story short. I went to another dr. that same day and the 2nd Dr. was able to get me an appointment for an MRI the very next day. I learned that I torn my ACL and damaged my knee. Im scheduled for surgery soon.

Mark as Helpful  | 6 people found this helpful Report Abuse