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Dr. Ronald Heppenstall Is this you?

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Ratings and Reviews

24 Ratings with 5 Comments

  • Excellent
    7
  • Great
    1
  • Good
    2
  • Poor
    0
  • Bad
    14
  • Excellent
    7
  • Great
    1
  • Good
    2
  • Poor
    0
  • Bad
    14

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
38.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 24 Ratings with 5 Comments

1.0 Rating

January 14th, 2014

Not my first, or 100th choice for a doctor

Worst doctors experience I have ever had. He made me feel like a number and did not ask me a single question beyond the standard ‘do you smoke’ or ‘are you taking any medications’ etc. He diagnosed me without reading my entire chart, and would cut me off after a few words when I would try to explain my symptoms. I think my dog could have given me a better diagnoses.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

June 27th, 2013

Find a different doc

After waiting an hour and a half I saw Dr. Heppenstall. He looked at my x-rays and told me I had a bulging disc in my back. Bulging discs cannot be diagnosed by x-rays (you can't see them in x-rays) and must be diagnosed by MRI. He didn't listen to anything I had to say and already decided what was wrong with me. He did no physical examination. There are many great orthopedic doctors in Philadelphia. He is NOT one of them. Definitely find someone else.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 2nd, 2012

Sexual Molester
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

July 24th, 2012

Terrible bedside manner. He informed me that my insurance would not pay for an MRI until after 30 days of therapy. I insisted that he was wrong. Long story short. I went to another dr. that same day and the 2nd Dr. was able to get me an appointment for an MRI the very next day. I learned that I torn my ACL and damaged my knee. Im scheduled for surgery soon.

Wait time
45.0 minutes
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1.0 Rating

October 11th, 2011

Would not recommend
Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

May 31st, 2017

5.0 Rating

April 28th, 2016

5.0 Rating

January 19th, 2016

4.0 Rating

October 14th, 2015

5.0 Rating

June 29th, 2015

1.0 Rating

May 9th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

October 25th, 2014

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