Dr. C Mackenzie MD Patient Reviews

  • Rheumatology New York, NY

Overall Rating

3.9
  • 19 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.1)

5 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    5%
  • Neutral
    5%
  • Dissatisfied
    16%
  • Highly Dissatisfied
    11%
  • Wait Time 14.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
October 11th, 2014
Excellent, caring physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. MacKenzie was assigned to do my pre-surgical clearance (twice). He and his staff are courteous, competent and responsive. He helped make my hospital experience as pleasant as possible.
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1.0 of 5
March 15th, 2012
Very disappointing
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Overall experience was very poor. Office visits were very unfocused. Takes rountine calls during very rushed examinations. When I pointed out an issue he said that it was nothing to worry about, however, when I pointed it out to another doctor, it was something quit critical. He is also much more focused on his position within the hospital versus patient care. I could not recommend him as either an internist or rheumatologist.
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2.0 of 5
October 30th, 2010
Lack of follow up is unacceptable
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
To be fair, Dr. McKenzie is my mother's internist. I have met him a number of times but am not his patient. However, while my mother likes him and finds him "easy to talk to," they don't seem to spend time talking about her actual health issues. Is her fatigue the result of her anti-hypertensive medications? Should she be on a different regimen? Should she be worried about the blood in her urine? Is her difficulty walking the result of any knee pathology? Should she have knee replacement surgery? She never seems to get a clear answer to such questions. I wouldn't have been motivated to write this less-thanpglowing review if the following hadn't occurred: two years ago, my mother saw Dr. M about her difficulty walking. He ordered knee films, but never got back to my mother with the results. Months later (admittedly, she could have been more pro-active and called him sooner for the results), she spoke to his staff and was told, "Oh, those films are in storage." To this day, we don't know what the films showed and are no closwer to an answer about whether she has any knee pathology and whether she needs surgical intervention.
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5.0 of 5
October 24th, 2010
The best Physician I have ever had.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The best Physician I have ever had. Dr.Mackenzie is sensitive, caring, and extremely smart about medicine. He has an appreciation & keen understanding of integrative and complimentary medicine. I am a nurse practitioner and have had care in Boston, and New York, Dr. Mackenzie is one of the best physicians I have ever had. I recommend him to everyone.
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5.0 of 5
March 27th, 2008
Professional and personable
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I have nothing but positive things to say about Dr. Mackenzie
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