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Ronald A Tachibana MD Patient Reviews

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Overall Review

3.5
  • 11 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    18%
  • Wait Time 13.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
May 25th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They have HORRIBLE service! They don't know how to communicate with patients. They drop the ball on EVERYTHING - sending or writing perscription, following up on exam results... etc. They happen to close early every the time they're needed and are hardly ever available for patients. They don't communicate with each other - they just pass the buck. For example, today I told the front desk what I needed and immediately just transfered me, and the next person was so rude with a "what do you want" attitude, and still had to repeat what I needed. Why does this bother me?? It's a small office! They all sit next to each other!They act like you're bothering them when you ask for their service (like getting an exam results/follow up after 2 weeks of waiting for a call). They're more like shooing you away. I don't think they even look at your medical records because they *never* know what you were ever seen for. These people should are NOT trained in caring for people! PLEASE evaluate why you people are in the medical field!
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5.0 of 5
April 13th, 2011
front receptionist is AWFUL
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
great doctor, great nurses, awful receptionist. she's very rude and disrespectful. everytime i call, she has an attitude and transfers me to someone else when i needed to speak with her, she doesn't let you finish your sentence. constantly makes mistakes on my appointments and tells me im late when im not. always complaining about the nurses, when i see them working hard. she talks about personal problems in front of others. brings very negative feel to the office, would be great without her. overall great staff including nurses, physicians assistant and doctor, cant say much for the front receptionist.
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5.0 of 5
February 18th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have been a patient for over 25 years and can't complain one bit.
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4.0 of 5
May 14th, 2010
My family doctor for almost 27 years.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He cared for me thru 2 pregnancies, and delivered my daughter, he has been my family doctor for a long time. Whenever I have an urgent problem I have been able to get one immediately. The office wait is not bad and the staff are great. Dr. Tachibana is a competent, efficient practitioner and I plan to stay with him as long as he is in practice.
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