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Dr. Ronald Tachibana Is this you?

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11 Ratings • 4 Comments

3.5
  • 5
  • 0
  • 2
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
13.1 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

One Star

Posted on May 25th, 2012

They have HORRIBLE service! They don't know how to communicate with patients. They drop the ball on EVERYTHING - sending or writing perscription, following up on exam results... etc. They happen to close early every the time they're needed and are hardly ever available for patients. They don't communicate with each other - they just pass the buck. For example, today I told the front desk what I needed and immediately just transfered me, and the next person was so rude with a "what do you want" attitude, and still had to repeat what I needed. Why does this bother me?? It's a small office! They all sit next to each other!They act like you're bothering them when you ask for their service (like getting an exam results/follow up after 2 weeks of waiting for a call). They're more like shooing you away. I don't think they even look at your medical records because they *never* know what you were ever seen for. These people should are NOT trained in caring for people! PLEASE evaluate why you people are in the medical field!

Wait time
10.0 minutes
Easy Appointment
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Spends Time with Me
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front receptionist is AWFUL

Posted on April 13th, 2011

great doctor, great nurses, awful receptionist. she's very rude and disrespectful. everytime i call, she has an attitude and transfers me to someone else when i needed to speak with her, she doesn't let you finish your sentence. constantly makes mistakes on my appointments and tells me im late when im not. always complaining about the nurses, when i see them working hard. she talks about personal problems in front of others. brings very negative feel to the office, would be great without her. overall great staff including nurses, physicians assistant and doctor, cant say much for the front receptionist.

Wait time
10.0 minutes
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Five Stars

Posted on February 18th, 2011

Have been a patient for over 25 years and can't complain one bit.

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My family doctor for almost 27 years.

Posted on May 14th, 2010

He cared for me thru 2 pregnancies, and delivered my daughter, he has been my family doctor for a long time. Whenever I have an urgent problem I have been able to get one immediately. The office wait is not bad and the staff are great. Dr. Tachibana is a competent, efficient practitioner and I plan to stay with him as long as he is in practice.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 16th, 2014

Five Stars

Posted on November 16th, 2011

Wait time
15.0 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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One Star

Posted on December 9th, 2010

Wait time
15.0 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 21st, 2010

Wait time
10.0 minutes
Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on February 10th, 2010

Wait time
15.0 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on December 29th, 2009

Two Stars

Posted on October 7th, 2009

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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