Overall Review

3.5
  • 8 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    38%
  • Wait Time 32.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
July 6th, 2012
medical records
Wait time
25 minutes
I singed a release of information to get a copy of my medical records and they never responded to it even after I called them to follow up on my request.
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5.0 of 5
June 22nd, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would recommend Dr. Vittone to anyone. He is very thorough and very good at what he does.
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1.0 of 5
November 2nd, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Michael Vittone is very professional. However, Dr. Ronald Vittone is arrogrant and will keep you waiting while he conducts personal business. I will NOT go back after having to wait in an examining room for almost one hour to see Dr. Ronald Vittone.
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1.0 of 5
April 16th, 2010
Staff Needs Retrained
Easy Appointment
Friendly Staff
Spends Time with Patients
I called their "appointment hotline" on Friday and left a message. I called again on Monday and left a message. I also tried calling their office directly and had this conversation:WOMAN: Hi, can I help you?ME: I'd like information on LASIK.WOMAN: You have to call the appointment hotline for that.ME: Is that the line with the answering machine? I've been trying since Friday, but there's no response.WOMAN: I can't help you with that. *click*On Tuesday afternoon, someone finally called me back. She apologized for my long wait time and told me that I'd need to wear my glasses for a week before my appointment and that there was plenty of availability for appointments next Tuesday. I told her I had to check my work schedule but would call back to confirm. You can guess what happened next. I called Tuesday eve and got the machine. I called on Wednesday and got the machine. I called Thursday twice and got the machine. Finally, she called me back on Friday... but since our Tuesday conversation, their appointment calendar had filled and she hadn't reserved me a spot despite my messages. She can squeeze me in Friday. Do I REALLY want these people performing elective eye surgery on me?? She told me she assists the doctor.
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