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Dr. Rosa Gaud Is this you?

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11 Ratings • 2 Comments

3.8
  • 7
  • 0
  • 0
  • 2
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
43 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Worst Office Experience

Posted on January 2nd, 2014

While I loved Dr. Gaud, her office staff is absolutely the worst and it unfortunately reflects badly on the Dr. On 2 occasions I had scheduled appointments where the office was apparently closed or was a week too soon for the vaccines, even though I confirmed with the receptionist that it wasn't a problem. The never called to remind you of appointments. And the wait time in the lobby is about 15-30 minutes and the in the exam room the worst was 1.5 hours. While the Dr. is wonderful, I will not tolerate the rudeness of the receptionist and tardiness of the appointments.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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FRONT DESK

Posted on December 9th, 2013

I Love the doctor there Rosa Gaud but the front desk could use some work. My son came in there for a post op check and the doctor did not have his records from the hospital, the front desk was told when I made the appointment to get the records before we came in. After our visit the doctor tells me the office will call when they receive the records. Two months later of me calling the front desk tells me is its the hospital fault. I faxed the hospital the release for records and within 3 hours they faxed the records to me.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 9th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 19th, 2015

One Star

Posted on August 13th, 2015

One Star

Posted on April 15th, 2015

Five Stars

Posted on February 3rd, 2015

Five Stars

Posted on October 10th, 2014

Two Stars

Posted on September 10th, 2014

Five Stars

Posted on July 15th, 2014

Five Stars

Posted on June 18th, 2014

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