Dr. Rosa Guzman-Hernandez MD Patient Reviews

  • Pediatrics McAllen, TX

Overall Rating

3.5
  • 10 patient ratings
  • 4 comments

10 Patient Reviews

  • Excellent
    50%
  • Great
    10%
  • Good
    10%
  • Poor
    0%
  • Bad
    30%
  • Friendly Staff
  • Promptness
  • Wait Time 34.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
June 23rd, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
MOST AMAZING DOCTOR
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1.0 of 5
January 19th, 2015
Mom
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Secretaries there very rude need costumer service classes, time wating was so long and because of that I'm not going back sorry dr u need to improve with ur ppl working at ur office
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5.0 of 5
October 23rd, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Wonderful visits with the doctor. Don't know why other review said bed side manner was faulty; Dr. Guzman is just very honest with patients, and that is what I like most about her. I know what she is telling me about my kids is the truth, and she actually cares about them. My children have been coming here since they were little, and I would never change!
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1.0 of 5
August 20th, 2010
would not recommend
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We took our kids to her over a period of three years. We finally decided to change doctors after she would not refer my son to a ear/nose/throat doctor. He was in pain and her medicines didnt help much. Every time we would take our kids to her, whether it was for vaccinations or checkups, our wait time was over an hour and a half, even when we had appointments. When we would approach the lady at the window she would tell us that 'we just had to wait our turn', even when walk-ins were seeing the Doctor before my kids would. It seems that the lady at window gives 'insured' patients priority over us cash-paying patients. Your children deserve a more professional health care provider, look elsewhere.
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3.0 of 5
November 5th, 2015
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5.0 of 5
May 7th, 2015
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5.0 of 5
May 7th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
March 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
October 25th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 14th, 2010
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