Dr. Siu-Mei Chan MD Patient Reviews

Overall Rating

3.9
  • 19 patient ratings
  • 5 reviews

Last 12 months:

5.0 (+ 1.1)

5 Patient Reviews

  • Highly Satisfied
    68%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    21%
  • Wait Time 6.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
September 20th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Diagnosis was missed, and when questioned about the accuracy of the diagnosis, Dr. Chan was very rude. Good thing that the issue wasn't potentially life-threatening. Oh wait, it was.
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5.0 of 5
May 6th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chan was very professional and a caring doctor.
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1.0 of 5
January 1st, 2014
Not very helpful
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
You can get an appointment with her faster than other doctors because she has so few patients but it is not worth it. She has an extremely limited area of expertise. Also what is with all the gun magazines in the sitting area?
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1.0 of 5
January 17th, 2012
Rudest bedside manner
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was so rude, When I walked in there after driving 30 min. to get there, I asked her if I could use the bathroom. She looked at me crazy and said, I guess. I said, "what the heck kind of answer is that" and she just stared at me. She said thought I was just some random person walking in her office to use the restroom. While I was in the bathroom, she told my mom that she wanted me to leave. I didn't realize the doctor had told her that. I'm not sure why the doctor got so upset when I asked her to use the bathroom. I didn't want to leave because I really needed someone to look at this tumor I have and I explained to the doctor that I have a history of cancer. Dr. Chan examined me and she was very nice. It was by far though my worst introduction to a doctor ever. It turned out that Dr. Chan's receptionist is someone I knew. It was only because of that I stayed and I was afraid not to. I have an apointment at the hospital for a biopsy, I'm not sure if I will be following up with Dr. Chan. FYI I was the only patient in the office
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5.0 of 5
May 25th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chan treats you like family.
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