Dr. Roseann Russo MD Patient Reviews

  • Pulmonary Disease New Hyde Park, NY

Overall Rating

3.8
  • 21 patient ratings
  • 7 comments

Last 12 months:

4.0 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    62%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    19%
  • Highly Dissatisfied
    14%
  • Easy Appointments
  • Wait Time 15 minutes
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
November 8th, 2016
Bizarre Vetting System to Get an Appointment
Easy Appointment
I called Dr. Russo's office to secure a first-time appointment. I was told that I had to be "approved" to secure this appointment. It took two full weeks to get the "approval" so I could actually make the appointment. Does Dr. Russo use some kind of "filtering" system to research individuals before she deigns them acceptable to be one of her patients?????? I have never before encountered this in making an appointment with any other doctor. In the two weeks it took the office to get back to me to let me know I was "approved" and could then make an appointment with Dr. Russo, I had already secured an appointment with another doctor and had already been seen by this doctor - no preapproval necessary. How is this doctor deciding who she is willing to see? is she googling each individual to see if they have a criminal record? The situation is bizarre and I would steer clear of any doctor who uses a filtering system before she accepts you as a new patient.
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4.0 of 5
September 28th, 2016
she is the best
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Russo is a very concerned and caring physician. Very thorough examinations and she explains everything. She called me with test results as soon as she received them.
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5.0 of 5
April 14th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
we are very pleased with Dr Russo
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5.0 of 5
April 4th, 2014
The Best of the Best
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Roseann M. Russo, Department of Medicine, North Shore Long Island Jewish Medical Group, is the Best of the Best. Dr. Russo is everything a doctor should be. She is articulate, compassionate, dedicated, and extremely knowledgeable in her field of pulmonology. Dr. Russo accepted me as a new last-minute patient at 5:00 pm., Her medical examination was from head to toe and lasted about 45 minutes to an hour. Dr. Russo told me that I had this new strain of flu. I felt so sick before I saw Dr. Russo. I was literally in my bed flat on my back for days. By the way, I work in the medical field and I knew that what I had was not good. I could hardly take more than 10 steps without feeling out of breath. I had the chills, I was coughing uncontrollably, a slight headache, a terrible case of laryngitis. It was an extreme effort for me to even speak. I don't think I ever felt as sick as I was. Dr. Russo carefully listened to my complaints and documented everything in my chart. She and her lovely, professional office staff performed the necessary tests for my care and treatment. Dr. Russo carefully explained the diagnosis and plan of care to my husband and me. What I especially admired about Dr. Russo is that she listened attentively to everything I had to say with regard to my past medical history and sensitivity to certain medications that I do not wish to take. What is wonderful about her, besides the fact that she is extremely thorough and really knows her stuff, is that she did not speak to me in a condescending way. She discussed the choices of medication that were helpful to her patients in the past. I was able to feel so comfortable with her as I am very selective as to what medications I would take. Dr. Russo called me personally the day after the office visit to see how I was feeling. She gave me all my test results over the telephone. I am looking forward to going to Dr. Russo for a follow-up visit. I certainly will express to her how she helped me to feel 100% better. I would highly recommend Dr. Russo to anyone who is looking for a competent, dedicated, knowledgeable physician.
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5.0 of 5
September 1st, 2013
PATIENT
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
DR.RUSSO is caring and thorough in her examination, explanation and follow-ups with personal phones calls. I have been her patient for 15 years and I have only had one other physician as nice and personable as she is. I feel very blessed to have her as my Physician!
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2.0 of 5
September 20th, 2011
great doctor, bad practice
Fair and Accurate Diagnosis
i have been seeing dr. russo as my primary care physican for about 5 years and although i love her, i strongly dislike dealing with the staff in her o ...
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5.0 of 5
December 3rd, 2009
Very Nice
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Russo was very professional, detailed and through. She took the additional time to make sure I understood my ailment in detail. I would highly recommend her.
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