Pediatricians
16 years of experience
Video profile
Accepting new patients
14601 Detroit Ave
Ste 250
Lakewood, Lakewood, OH 44107
216-228-3232
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

9

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.5555555555556 of 4 stars
Promptness:
  • Currently 3.625 of 4 stars
Courteous Staff:
  • Currently 3.3333333333333 of 4 stars
Accurate Diagnosis:
  • Currently 4 of 4 stars
Bedside Manner:
  • Currently 3.8888888888889 of 4 stars
Spends Time with Me:
  • Currently 3.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 3.625 of 4 stars
Average Wait: 11 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  Staff is rude & unhelpful  |  show details
Apr 16th, 2012

Dr. Robbins was nice, but we hardly ever saw her. We always got bumped to another doc. I cannot even begin to describe my level of frustration with this practice. First of all, it takes FOREVER to get an appointment with them. They never respected our decision to hold off on vaccinations for the first year--hounding and guilting us every visit. And their receptionist is very rude. One time my car battery died and I was going to be late for an appointment. My husband rushed home from work to drive us. We weren't even 15 minutes late and were 2 minutes from the office when the receptionist called me and told me not to bother...they wouldn't fit us in! Despite the fact that I explained the situation, they were rude and extremely unhelpful. That was the last straw for us!