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Ratings and Reviews

4 Ratings with 1 Comment

  • Excellent
    2
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
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  • Excellent
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

Showing 4 Ratings with 1 Comment

2.0 Rating

February 27th, 2016

stereotactic proceedure

Didn't seem to know what she was doing. Spent 20-30 minutes on the phone with the equipment's technicians asking about how to use the software. Later, changed out machines, needles and 'canisters' because 'none of them worked'. Then talked about the 'green light'; should it show steady green or is it ok that it's blinking. Entire procedure lasted 4 hours and was NOT successful anyway. I was never even offered a drink of water or bathroom break. The room's door was opened and closed over 2 dozen times by people coming and going. I was in a 'compromised' position. I could see people walking by in the hall and looking in. Humiliating to say the least.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 18th, 2015

1.0 Rating

August 4th, 2014

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