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Dr. Russ Tonkovic Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
25 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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7 Ratings with 3 Comments

5.0 Rating

August 13th, 2015

Dr. Tonkovic is thoughtful, answers ALL of my questions, explains everything that I am dealing with and is concerned for all of my welfare. There are no dumb questions. He always answers my calls and addresses my concerns -- on the phone or in person. I have never waited more that one or two minutes to be taken into the examining room and I never wait more than 5 minutes to see the doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 16th, 2013

Has all the compassion of a brick wall.

I saw Dr. Tonkovic for a heart murmur that got picked up by another doctor. Turns out it is a pretty benign murmur, but I had no way of knowing that by the automated email I got with a cryptic diagnosis that I don't think any non-doctor should attempt to interpret on their own. So I made a follow-up appointment in which the doctor said he welcomed questions. I asked one question and proceeded to spend the rest of the appointment with a sneering, egotistical bully who accused me of being a complete slob and who apparently never bothered to look at my chart, from which he would have learned that I'm doing a solid 10 hours of aerobic exercise per week and yet I still have shortness of breath that doesn't seem to be asthma-related and haven't lost an ounce. Something is up with me, but clearly he had no interest in figuring out what, much less getting me to someone else who could help. He had utterly no interest in figuring out what is actually wrong with me, which is admittedly a mish-mash of subtle symptoms. I got the impression he thought anyone who didn't have a perfect BMI or was a walking talking heart attack was a complete waste of his time. There are more compassionate and helpful ways to talk to a patient about weight, such as "are you doing anything to lose weight?" "Is it working?" "Let's figure out something to help you make this work better." Instead, I was told "you know why you have shortness of breath. It's because you don't exercise and this is what you get for that."

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 22nd, 2012

My experience was horrible with this doctor

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 31st, 2016

5.0 Rating

October 24th, 2014

5.0 Rating

August 4th, 2014

5.0 Rating

July 1st, 2014

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