Overall Review

4.1
  • 27 patient ratings
  • 4 comments

Last 12 months:

4.5 (+ 0.4)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    15%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    15%
  • Wait Time 18 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
June 1st, 2016
Frustrated
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
I am not impressed with Dr Novak! I went in with a diagnosis. I simply wanted to find out if he could tell me why my diaphram is paralyzed and possible what caused it. I had to go through 45 min. of breathing tests. Which I was never told the results of. They were also not posted on MyChart either. He told me I needed a CT scan, to which I told him, "I already had one." ( I gather he never even looked at my chart). He then ordered two other tests. MRI being one of them. I asked for an open MRI, because have problems with tight/closed in space. Well after checking, I find out that was never requested. Not sure any of my concerns were heard, and I waited over 2 months for an appointments. No answers = Waste of my time.
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5.0 of 5
March 3rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wonderful dr.!!!!!!
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5.0 of 5
November 4th, 2015
Great doctor. Horrible nurses.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Novak himself is the best doctor I have ever gone to. He was very thorough and did an astounding job explaining everything in detail. However, I was prescribed a controlled substance and. EVERY time I go to their clinic they mess up my prescription and I have to end up making several trips back and forth every time. Too bad Dr.Novak doesn't work somewhere else....
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5.0 of 5
March 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Novak is an exceptional person and doctor. He cares about his patients and thinks very seriously about his diagnosis and the medications/therapy he prescribes. His knowledge is incredible. Dr. Novak is certainly a gift to all of his patients. Fantastic doctor!
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