Dr. Russell Clark MD Patient Reviews

  • Orthopedic Surgery College Station, TX

Overall Rating

  • 19 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.1)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 40 minutes

Showing 1 - 1 review

1.0 of 5
January 18th, 2015
Avoid his PA. Hopefully Dr. Clark's personal care is better.
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His Physician's Assistant and his staff were unprofessional, did not return telephone calls as promised, refused to see me for 2.5 hours after scheduled appointment because the PA was running behind schedule, the staff was very inefficient and poorly trained (arrived at my appointment time with new PT. paperwork completed & knew the X-Ray technician was on site and available to take my X-Rays) , demanded I have an X-Ray before seeing me, refused to order the X-Ray any of the 5 working days prior to my appointment, called the night before to inform me I had to arrive ONE HOUR before my appointment then told me to seek professional care elsewhere when I complained about her and the staff. There were two other patients in the lobby complaining about the length of time they had already been waiting. If I could give a negative rating on this appointment I would. Dr. Clark should be aware of what his staff is doing.
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