Dr. Russell Swann MD Patient Reviews

Overall Review

3.4
  • 8 patient ratings
  • 2 comments

Last 12 months:

4.0 (+ 0.6)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Wait Time 11.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 28th, 2015
Billing, Insurance and billing that is a major problem
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw the other Dr. there, Kate Lee, (in this office) her service was fine it is the Billing and Insurance that is a major problem.
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5.0 of 5
January 25th, 2011
Freedom from glasses
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Swann did my LASIK eye surgery and I have never been happier. I found his staff to be caring and very reassuring. In fact, I was so pleased with the level of care and service, that I suggested this doctor to many family members. Several of my family members will even drive 70 plus miles to be seen by Dr. Swann. If you want a great eye doctor with a caring staff, I would suggest that you see Dr. Swann.
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