Dr. Russell Swann MD Patient Reviews

  • Ophthalmology Waco, TX

Overall Rating

3.4
  • 8 patient ratings
  • 2 comments

Last 12 months:

3.0 (-0.4)

8 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    13%
  • Poor
    13%
  • Bad
    25%
  • Friendly Staff
  • Promptness
  • Wait Time 11.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 8 reviews

1.0 of 5
April 28th, 2015
Billing, Insurance and billing that is a major problem
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I saw the other Dr. there, Kate Lee, (in this office) her service was fine it is the Billing and Insurance that is a major problem.
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5.0 of 5
January 25th, 2011
Freedom from glasses
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Swann did my LASIK eye surgery and I have never been happier. I found his staff to be caring and very reassuring. In fact, I was so pleased with the level of care and service, that I suggested this doctor to many family members. Several of my family members will even drive 70 plus miles to be seen by Dr. Swann. If you want a great eye doctor with a caring staff, I would suggest that you see Dr. Swann.
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3.0 of 5
October 14th, 2016
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5.0 of 5
May 10th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 14th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
June 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
September 1st, 2014
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