Dr. Russell Phillips DO Patient Reviews

  • Family Medicine Dallas, TX

Overall Rating

4.0
  • 25 patient ratings
  • 7 comments

Last 12 months:

2.0 (-2.0)

25 Patient Reviews

  • Excellent
    64%
  • Great
    4%
  • Good
    8%
  • Poor
    8%
  • Bad
    16%
  • Friendly Staff
  • Promptness
  • Wait Time 25.1 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
May 25th, 2016
Great doctor's incompetent staff
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I see Dr Epplle and he is very easy to talk to listens to you let's you have some input on how what treatment you will take. Very knowledgeable and caring. Nurses and staff are a bunch of judgmental and unorganized clowns. Just trying to get a medication refills are almost impossible for them to get done. They lie will tell you your scripts will be ready for you or say they call them in and have lied so many times. Great doctor's need to replace rest of staff
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5.0 of 5
October 21st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Love this DR and his staff
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5.0 of 5
August 18th, 2015
great care
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is a wonderful Dr with great knowledge always wanting to help which is also a very nice thing to have with your doctor
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1.0 of 5
February 9th, 2014
Awful
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was not impressed. Long wait time, unprofessional staff and doctor misdiagnosed me.
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1.0 of 5
April 16th, 2013
Wait time is unacceptable
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I arrived at 10:50 for my 11:00 appointment. I was called back to patient room at 11:40, saw the Dr at 12:05 and left at 12:20.
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5.0 of 5
August 1st, 2012
one of the best doctors i have ever had.
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Phillips is one of those doctors that comes along, if you are exceptionally lucky, once in a lifetime. I have preferred D.O.'s since i was in my 20's. They always seem to be more sympathetic and make sure the patient is cared for. Dr. Phillips is a throwback to the doctors of yesteryear who spends time with a patient, is interested in their entire well being, and has a staff that reflects this as well. He listens. Having been around doctors all of my life, this attribute seems to be lacking in so many. He isnt there to collect a paycheck, he is there to take care of people. LOVE HIM!I have never felt rushed no matter what time i come in and i highly recommend him for all ages.
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5.0 of 5
June 29th, 2011
impressive
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very quick, easy and very friendly

3.0 of 5
October 24th, 2016
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1.0 of 5
July 31st, 2016
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4.0 of 5
June 21st, 2016

5.0 of 5
April 12th, 2016
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5.0 of 5
February 15th, 2016
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