Dr. Ruth Austin DO Patient Reviews

  • Family Medicine Lansdale, PA

Overall Rating

4.4
  • 13 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.4)

13 Patient Reviews

  • Excellent
    69%
  • Great
    15%
  • Good
    8%
  • Poor
    0%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 17.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.7 of 5
October 25th, 2011
The Office Staff is Rude
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
When a doctor or dentist has a friendly, courteous staff, it leaves me with a great impression of the doctor him/herself. Dr. Austin's office staff are grudgingly helpful, they don't announce their names when they answer the phone, they're curt in their responses, and often downright rude. Although I always remain polite and pleasant, there is never reciprocity. I dislike seeing Dr. Austin for this reason and her rating has been diminished because of them and because of lengthy wait times. Dr. Austin in a fine doctor.
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4.0 of 5
February 28th, 2017
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4.0 of 5
February 28th, 2017
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5.0 of 5
December 8th, 2014
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5.0 of 5
November 30th, 2014
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5.0 of 5
November 17th, 2014
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5.0 of 5
October 28th, 2014
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5.0 of 5
October 27th, 2014
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5.0 of 5
September 30th, 2014
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1.0 of 5
September 22nd, 2014
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5.0 of 5
July 14th, 2014
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5.0 of 5
June 13th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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