Family Physicians
29 years of experience
Video profile
Quakertown
127 S 5th St
Ste 180
Quakertown, PA 18951
215-538-9440
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

4

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 2.6666666666667 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 3 of 4 stars
Average Wait: 26 minutes
Some ratings provided by DrScore.
  • Currently 3 of 4 stars
 |  The Office Staff is Rude  |  show details
Oct 25th, 2011

When a doctor or dentist has a friendly, courteous staff, it leaves me with a great impression of the doctor him/herself. Dr. Austin's office staff are grudgingly helpful, they don't announce their names when they answer the phone, they're curt in their responses, and often downright rude. Although I always remain polite and pleasant, there is never reciprocity. I dislike seeing Dr. Austin for this reason and her rating has been diminished because of them and because of lengthy wait times. Dr. Austin in a fine doctor.

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