Dr. Ruth Austin DO Patient Reviews

  • Family Medicine Quakertown, PA

Overall Rating

4.5
  • 13 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.5)

1 Patient Reviews

  • Highly Satisfied
    69%
  • Satisfied
    23%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    8%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
October 25th, 2011
The Office Staff is Rude
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When a doctor or dentist has a friendly, courteous staff, it leaves me with a great impression of the doctor him/herself. Dr. Austin's office staff are grudgingly helpful, they don't announce their names when they answer the phone, they're curt in their responses, and often downright rude. Although I always remain polite and pleasant, there is never reciprocity. I dislike seeing Dr. Austin for this reason and her rating has been diminished because of them and because of lengthy wait times. Dr. Austin in a fine doctor.
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