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Dr. Ruth Russell Is this you?

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11 Ratings • 2 Comments

3.8
  • 5
  • 0
  • 4
  • 1
  • 1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
33.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Office run so poorly, it just isn't worth it

Posted on April 18th, 2015

While Dr Russell is very kind and spends a good deal of time with her patients, the office is run so poorly it just isn't worth it. It takes several calls just to get an appointment, it is nearly impossible to get test results after appointments, and the average wait time is 2 hours after your appointment time. Moving on to another doctor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Best for thyroid problems in Los Angeles

Posted on March 22nd, 2010

Since having my first child, I've been hypothyroid. My PCP is great, but other than prescribing Synthroid, which I do not respond favorably to, she was at a loss. Dr. Russell spent close to an HOUR with me just DISCUSSING my symptoms!!!! Need I say more? She's fantastic! Finally with the meds she has me on, I feel great, I'm back at pre-baby weight, and my hair has grown back. LOVE HER!!!

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on February 20th, 2016

One Star

Posted on November 12th, 2015

Three Stars

Posted on July 21st, 2015

Five Stars

Posted on April 8th, 2015

Five Stars

Posted on July 8th, 2014

Five Stars

Posted on May 9th, 2013

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on May 3rd, 2011

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on October 15th, 2009

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on April 1st, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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