Ryan C Cassidy MD Patient Reviews

Overall Review

4.1
  • 25 patient ratings
  • 5 reviews

5 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    8%
  • Neutral
    12%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    12%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12.5 minutes

Showing 1 - 5 reviews

5.0 of 5
November 19th, 2015
Great Job
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He reconstructed my lower spine and pelvis after a fall. I was able to walk again after 3 month and return to work after 4 months
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1.0 of 5
January 11th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Good surgeon but does not support disability for his patients.
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5.0 of 5
April 2nd, 2014
Great Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Cassidy was beyond great! He was nice, courteous and would listen. First doctor I have met that would email back and forth to his patience. Had a discectomy on my l4l5 disc yesterday and doing great! He tried conservative treatment first before surgery was mentioned. Great doctor and I would recommend him to anyone with spine trouble.
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5.0 of 5
March 2nd, 2014
Excellent doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw Dr. Cassidy for a number of years regarding my back. I found him to be a very good listener and willing to explore different options. I did not find him to be "knife happy." He wanted to try a number of different things, such as physical therapy, and referring me to the pain clinic. After several years, my back issues became more severe and we decided that I should have surgery. I had a fusion at L-4 and L-5. I found him to be an excellent surgeon. I got great care from him and from his Physician's Assistant. He was very attentive and answered all my questions. I emailed them a few times right after I had surgery and got immediate responses. I think he is a wonderful doctor and I highly recommend him.
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1.0 of 5
June 15th, 2013
L3-L4 herniation with terrible experience with Dr. Cassidy's office!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to Dr. Cassidy on the word of someone else who claimed he is the best for spine issues. Unfortunately, his PA and staff carry the workload in his practice and he's seldom around. My first appointment was made and I was supposed to see Dr. Cassidy. I arrived to find out I was seeing his PA - which I did not and would not have authorized since I had just been released from the hospital with severe pain due to a herniated disc. The PA had the nerve to tell me my pain was only muscle problems and that I would have to come back to see Dr. Cassidy. So I did. My second visit was with Dr. Cassidy. He seemed pleasant enough and seemed genuinely interested in hearing what I had to say (unlike his PA.) He ordered physical therapy and told me that I might not be able to avoid surgery but he wanted to see me back in four weeks. He handed me a piece of paper to give to the front office staff and sent me on my way. The front desk informed me the paper said I was to come back and see his PA. Again, I did not authorize that. They scheduled me with her on a day when they assured me Dr. Cassidy would also be in the office. I arrived for my third appointment only to discover that not only was Dr. Cassidy not at the office that day, he was completely out of pocket and not able to be reached for one full week. I did not find that out, however, until the PA was trying to explain why she couldn't make a judgement on what to do (surgery or no surgery.) The PA convinced me that I should try injections even though I was clear I've tried them twice in the past and only seemed to get worse. She said they would do the injection the very next day and, if I had relief from it, they would be confident to schedule surgery. That was two days ago. Today I received a call from the pain management clinic stating she referred me for an "evaluation" to see if I need an injection. I'm not sure why the practice can't tell the truth but I will speak with Dr. Cassidy when he returns from what I assume is a vacation. My only reason to speak with him will be to give him a courtesy call letting him know that if I can't trust his staff, he should not either.
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