Dr. Sally Arai MD Patient Reviews

Overall Review

3.5
  • 2 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    50%
  • Highly Dissatisfied
    0%
  • Wait Time 60 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
December 9th, 2011
Underwhelmed
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Stanford considers "on time" to be when they place you in a room. The exam rooms are uncomfortable and I've waited there for up to an hour to the doctor to come in. Dr. Arai had not read anything prior to first visit, had not gotten results of critical tests to be able to be informed of status of illness and thus had to theorize about what might be going on. Very underwhelmed. That said, it's really a production line process that turns out replicable results such that the inconvenience is just that but doesn't really affect the outcome. I'm sure she knows what she needs to know and she is pleasant.
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