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Dr. Sally Arai Is this you?

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2 Ratings • 1 Comment

3.7
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
60 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 2 of 2 Ratings

Underwhelmed

Posted on December 10th, 2011

Stanford considers "on time" to be when they place you in a room. The exam rooms are uncomfortable and I've waited there for up to an hour to the doctor to come in. Dr. Arai had not read anything prior to first visit, had not gotten results of critical tests to be able to be informed of status of illness and thus had to theorize about what might be going on. Very underwhelmed. That said, it's really a production line process that turns out replicable results such that the inconvenience is just that but doesn't really affect the outcome. I'm sure she knows what she needs to know and she is pleasant.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 29th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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