Internist, Hematology Specialist
19 years of experience
Video profile
Accepting new patients
Stanford Hospital and Clinics
300 Pasteur Dr
Stanford, CA 94305
Locations and availability (2)

Patient Reviews ?

Overall Rating:
  • Currently 3 of 4 stars
Total Ratings


Total Reviews


4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 4 of 4 stars
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 3.5 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3 of 4 stars
Spends Time with Me:
  • Currently 3.5 of 4 stars
Follows Up After Visit:
  • Currently 2.5 of 4 stars
Average Wait: 60 minutes
  • Currently 2 of 4 stars
 |  Underwhelmed  |  show details
Dec 9th, 2011

Stanford considers "on time" to be when they place you in a room. The exam rooms are uncomfortable and I've waited there for up to an hour to the doctor to come in. Dr. Arai had not read anything prior to first visit, had not gotten results of critical tests to be able to be informed of status of illness and thus had to theorize about what might be going on. Very underwhelmed. That said, it's really a production line process that turns out replicable results such that the inconvenience is just that but doesn't really affect the outcome. I'm sure she knows what she needs to know and she is pleasant.