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Have you seen Dr. Samuel Reyes?
Horrible - did not let me finish one sentence and talked down to me like I was an idiot.
Posted on May 8th, 2017
While talking my history would ask me a question then abruptly cut me off when I would try to answer it. Told me I was wrong about my condition and my history - how he knew this I don't know as he did not let me complete one sentence. Talked down to me like I was a moron. Even though the CT scan I brought showed I have chronically inflamed sinuses he said it was my jaw. He snapped at me that it takes 1 to 2 weeks for him to respond to emergencies in case I ever have one. This guys beside manner is horrible. He misdiagnosed me without any information. When I called the office afterward to provide feedback, I was told I would get a call from the office manager - who never called me.
Posted on October 31st, 2016
I visited Dr. Reyes for a blocked ear caused by a dysfunction of the eustachian tube. I found the office staff to be extremely helpful and courteous. Dr. Reyes sat down and walked me through the procedure of placing tubes in my ears. He listened to my questions and answered them with care. He was not rude in anyway and was most pleasant, making me feel comfortable. I am scheduled to have the surgery shortly and have confidence in his knowledge and experience.
Posted on January 10th, 2016
Not very patient centered or caring
Posted on November 4th, 2015
This Dr. Cut me off multiple times when I was trying to explain my issue. He examined me through a nasal scope and said everything looked normal, then eluded to the fact that maybe my symptoms are all in my head and I should seek psychiatric care. Well, I can tell you I am not a psych case. I have a Eustachian Tube disorder that presents with really odd symptoms. At one point during the visit he told me "suck it up & deal with it"! Really?! That is NOT patient centered care nor is it professional.
Would not recomment
Posted on March 6th, 2014
Posted on January 29th, 2013
Talked me through what he was doing
Posted on May 1st, 2012
Called them because of swollen tonsils and they got me in there the same day. Follow up has been very good also. Very friendly, courteous staff. Although they haven't figured out what is going on with me. I would high recommend Dr. Reyes.
Posted on January 10th, 2012
I waited over an hour for a visit and ended up asking if i could cancel and come back he said yes and i recieved a letter in the mail 2 days later cancelling me as a patient, knowing I need a serious ear operation and he is the only one in my whole area that can do it.
Posted on September 20th, 2011
I waited two weeks after my hearing test, to have nothing changed or done, just sat me down with the same old story. Too many I dont knows to my questions.
Posted on September 2nd, 2011
Overall a good experience- I am a adult that just had a ear tube put in . He talked me through each step. I was taken right away- He answered all my questions. Highly recommend
Posted on August 19th, 2017
Posted on July 22nd, 2017
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