Dr. Samuel Shiley MD Patient Reviews

Overall Review

4.2
  • 12 patient ratings
  • 2 comments

Last 12 months:

1.0 (-3.2)

2 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
October 18th, 2016
Failure to show up to see my son at the hospital
My son is a patient at Legacy Good Samaritan Hospital and Health Center and has a very bad "thrush" outbreak in his mouth and throat. We were told that Dr. Shiley was the doctor on call and would see my son sometime today [10/18/16] for an evaluation of his illness. He and his wife waited all day and found out at the end of the day that the doctor "was to busy" to come to the hospital. So, an "assistant" shows up instead of him..........so infuriating!!!!!
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5.0 of 5
March 5th, 2010
A satisfied patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was referred to Dr. Shiley by a friend of mine who was pleased with the thyroidectomy Dr. Shiley did for her several years ago. I will readily admit that I am not a person whom is easy to please. I have very high expectations around customer service, yet Dr. Shiley has managed to earn my highest regard after several appointments and one surgery. He spends plenty of time in the office with his patients, explaining disease processes, his surgical approach (if applicable), answering questions, and following through on getting things done. Dr. Shiley's office staff is also superb, and they handle each phone call and appointment promptly and professionally. Perhaps most importantly, Dr. Shiley is a top-notch surgeon. You can trust him with your life!
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