Dr. Samuel Shiley MD Patient Reviews

  • Otolaryngology Portland, OR

Overall Rating

4.5
  • 12 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.5)

1 Patient Reviews

  • Highly Satisfied
    83%
  • Satisfied
    0%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    8%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

5.0 of 5
March 5th, 2010
A satisfied patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was referred to Dr. Shiley by a friend of mine who was pleased with the thyroidectomy Dr. Shiley did for her several years ago. I will readily admit that I am not a person whom is easy to please. I have very high expectations around customer service, yet Dr. Shiley has managed to earn my highest regard after several appointments and one surgery. He spends plenty of time in the office with his patients, explaining disease processes, his surgical approach (if applicable), answering questions, and following through on getting things done. Dr. Shiley's office staff is also superb, and they handle each phone call and appointment promptly and professionally. Perhaps most importantly, Dr. Shiley is a top-notch surgeon. You can trust him with your life!
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