Overall Review

2.9
  • 16 patient ratings
  • 4 comments

Last 12 months:

3.4 (+ 0.5)

4 Patient Reviews

  • Highly Satisfied
    19%
  • Satisfied
    25%
  • Neutral
    19%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    31%
  • Wait Time 23.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

3.0 of 5
April 7th, 2016
Super Mom
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Song and his nurse are both great, but his receptionist is a rude. He takes his time to explain things to me. His bedside manners are excellent. His nurse attempts to explain things to me, but his receptionist will come and hunt her down and remove her from the room. She is rude and disrespectful to his nurse.
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1.0 of 5
June 15th, 2015
I called to make an appointment to interview Mr song. I also verified that he was a pediatrician office, and not just an urgent care clinic. I also verified that he was taking new patients. The receptionist said that he was too busy to be bothered with an interview, but I was welcome to come by and view the facility. I was completely floored by her response. If I am going to be bringing my child to see him, I feel like he owes me an interview to decide if i like him. I don't understand how he's still in business with such a pompous attitude that he don't have time for a consultation.
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1.0 of 5
March 5th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His bedside manner is horrible, always in a rush.
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4.0 of 5
August 26th, 2013
Great Doc!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I can't say enough good things about Dr Song. He takes time with our son and to asnwer all our questions. He gives us long term goals to help our son grow healthy and stay that way. His staff is also gentle with our son and never rush us in and out.
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