Overall Review

3.4
  • 18 patient ratings
  • 7 comments

Last 12 months:

3.3 (-0.1)

7 Patient Reviews

  • Highly Satisfied
    39%
  • Satisfied
    28%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    28%
  • Wait Time 24.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
July 28th, 2016
Dr. costley
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
i will never use another doctor she is so understanding and kind, he staff is awesome friendly and its a very clean place , she helped me out through the years
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1.0 of 5
May 6th, 2016
No Stars
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She is unethical and unprofessional. Rude and disrespectful. I find it hard to believe that anyone would give her a good rating. I assume it must be friends of hers.
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5.0 of 5
July 25th, 2015
Grateful to go to this physician
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
For years I dreaded going to any physician. Once I started going to Dr. Sandra Costley, however, I finally felt at ease. She has a kind and caring way with her patients, and she actually listens to what I say. I feel that she researched my problem and has helped me get it under control. I am very grateful to her, and I recommend her highly.
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1.0 of 5
January 20th, 2015
I have no confidence in her ability to diagnose or treat a patient. Not friendly. Rushed me. Does not explain things a way you could understand them. Does not have her facts in order.
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4.0 of 5
January 2nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My experience with Dr Sandra is really good ,gives you proper time and right diagnosis,very friendly.the staff in her office is too nice ,most of the time no issues in getting appointments.In all I'm satisfied.
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1.0 of 5
October 29th, 2013
Filthy office, subpar physicians
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office is run down & dirty, exam table w/ tears in the leather, dim lighting, cracks in plaster, stained carpets & seats. Hardly any traffic in the office yet I have always waited no less than 20 min despite having the first appointment off the day at 8am. The doctor does not call back in a timely manner. Abilities seem to extend no further than treating a common cold. I would deter anyone from going here. The one star I have was because the staff is friendly and attentive, it's a shame they don't work for a better practice.
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5.0 of 5
February 24th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Thorough, knowlegeable and caring .She doesnt rush you like most doctors, calls you back in to explain bloodwork, and makes a point of explaining things in an understandable way. A plus,she performs blood tests for you so you dont need an extra trip to a lab,also does EKG herself
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