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Dr. Sandra Russo Is this you?

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13 Ratings • 3 Comments

3.3
  • 7
  • 0
  • 0
  • 1
  • 5

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Accurate Diagnosis
Easy Appointments
Wait Time
37.7 min
Bedside Manner

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Showing 12 of 13 Ratings

One Star

Posted on January 17th, 2014

I had Dr. Russo as my primary care physician, but could never get to see her when I needed her. Office would make appointments for me with the nurse practitioner who was absolutely useless. Wait area was always filthy. The receptionists, while being polite always seemed overwhelmed. I always had to wait from 1 hour or more. I changed physicians and am now very happy with my new primary care physician.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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disgusted

Posted on December 19th, 2013

Can't say that I can rate the doctor because we never got to see her. I scheduled an appt for my daughter. I walked through the door and the entire office smelled like urine and then I was told they had no one there to see my daughter and I never recieved a phone call to cancel and reschedule. Its sad i was relieved that no one was there because i dont know how long i could exposr myself and little girl to that vile smell! I will be finding a new doctor.....STAT!

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One Star

Posted on September 29th, 2013

They do not know what they are doing

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 29th, 2015

Five Stars

Posted on September 2nd, 2015

Five Stars

Posted on April 8th, 2015

One Star

Posted on December 29th, 2014

Five Stars

Posted on July 31st, 2014

One Star

Posted on October 17th, 2013

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 28th, 2012

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 25th, 2011

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 18th, 2010

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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