Dr. Sandra Russo DO Patient Reviews

Overall Review

3.2
  • 13 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    38%
  • Wait Time 37.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
January 17th, 2014
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had Dr. Russo as my primary care physician, but could never get to see her when I needed her. Office would make appointments for me with the nurse practitioner who was absolutely useless. Wait area was always filthy. The receptionists, while being polite always seemed overwhelmed. I always had to wait from 1 hour or more. I changed physicians and am now very happy with my new primary care physician.
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1.0 of 5
December 19th, 2013
disgusted
Can't say that I can rate the doctor because we never got to see her. I scheduled an appt for my daughter. I walked through the door and the entire office smelled like urine and then I was told they had no one there to see my daughter and I never recieved a phone call to cancel and reschedule. Its sad i was relieved that no one was there because i dont know how long i could exposr myself and little girl to that vile smell! I will be finding a new doctor.....STAT!
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1.0 of 5
September 29th, 2013
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They do not know what they are doing
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