Dr. Santiago Zamora MD Patient Reviews

Overall Rating

3.7
  • 57 patient ratings
  • 5 reviews

Last 12 months:

4.1 (+ 0.4)

5 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    23%
  • Neutral
    9%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    19%
  • Wait Time 21.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
November 26th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Im calling because my daughter is having a reaccion to the medicine and the one on the phone she is just been rude with me. I don't think is the best way to treat a costumer, she is eating thanks to us!!!
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1.0 of 5
May 26th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Refused insurance- even though it is one he accepts! Office staff acted as though we were trying to get out of paying a bill (not at all the case), they would not accept a valid insurance and would not see the patient unless he paid out of pocket. Dr. didn't treat the patient with any care or concern and simply dismissed the patient's concerns and reasons for the visit. When asked about not accepting the insurance I was told by the office staff that they have to get "money because sometimes they aren't paid in that area" (I assume meaning the area of southeast Austin). I found this to be highly insulting and unacceptable! I have never had such a bad experience where a DR. and his staff assume that a patient is basically there to "rip them off" before even seeing the patient!I would NOT ever rec. this Dr. to anyone if he has already made a judgment and has such prejudices against the people he is supposed to be helping.
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5.0 of 5
April 19th, 2012
Great Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Zamora's for over 30+ yrs. He has always been professional and courteous. I appreciate you do not have to make an appointment, he only takes walk ins, therefore I never have to wait to get medicine when I am sick. My children love Dr. Zamora as well!
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1.0 of 5
March 21st, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Worst excuse for a doctor!! They do blood work on u and instead of them calling w/results they expect u to call them.They treat you like dirt and when asked as to why they never call with results, the doctor himself telling you he will only call you to tell you how much longer you've got to live. This comming from the very own horse's mouth is is very unprofesional, unethical and outright disrecpectfull to your patients!!!! so please don't waste your time or money and go somewhere else.
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5.0 of 5
April 13th, 2011
Specialist, Operational Services
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is very good and helps when ever you need something and spends time talking with you to diagnose the problem. Very helpful.
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