Overall Review

3.9
  • 7 patient ratings
  • 4 comments

Last 12 months:

2.3 (-1.6)

4 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 21.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
December 1st, 2015
Great physician, terrible staff.
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The title says it all. The physician himself is great. His manner, quality of care, attention to detail, and knowledgeability are fantastic. However, the same compliments cannot be extended to the rest of the office. After being a patient for more than 5 years, I can honestly say that I have never had a positive experience with the administrative support team at Village Internal Medicine. Even today, after sending paperwork nearly 7 days ago, for a simple insurance authorization form, my documents had not be processed nor had my messages concerning said documents been replied to. Today, after finally reaching the office manager, I was treated with disdain. On multiple occasions, I was told my papers were being handled "as a curtesy" to me, that I should be more appreciative of their time. Moreover, the physician and staff misread the information faxed to them, were defensive upon questioning, and, until they finally reread the information to discover their mistake, actually *yelled* at me on the phone. Horrible office.
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5.0 of 5
April 28th, 2014
Pushes statins a bit too much
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. V is a great physician. I feel that he pushes statins a bit too much. This may be due to pressure from pharmaceutical sales people. That said, I think that he is a wonderful, soft spoken person who treats me with kindness and caring.
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5.0 of 5
January 24th, 2013
fantastic doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Viswanath is very thorough in his examinations and very inciteful as to his patients' needs and conditions as well as to their personalities. He is an excellent listener and does not hurry when I am going over my list of questions and concerns. He really does care about his patients and wants to do what is best for their health.
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5.0 of 5
December 22nd, 2009
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent doctor and staff!
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