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Ratings and Reviews

4 Ratings with 3 Comments

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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

Showing 4 Ratings with 3 Comments

1.0 Rating

July 17th, 2017

Cancelled Appointment

I had a new patient appointment with Dr. Russell that was scheduled 5 weeks prior. During that time I received appointment confirmations and a call regarding my information as a new patient. The day before the appointment I was called and told Dr. Russell had cancelled my appointment because it was a new patient appointment and that he would not see me unless I rescheduled. New patient appointments were now being scheduled 4 months out. Very unprofessional and disappointing.

Easy Appointment
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5.0 Rating

October 24th, 2016

Projects Assistant

I thought Dr. Russell to be very courteous and intelligent.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

February 1st, 2016

He doesn't ever know how to help me. Always sends me to a specialist. I was wanting a physician who could coordinate my information so I would not have so many people doing their own thing. It is too confusing.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 10th, 2014

COPD

Get the facts about chronic obstructive pulmonary disease (COPD), including symptoms and complications.

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