Dr. Scott Russell MD Patient Reviews

  • Internal Medicine Kansas City, MO

Overall Rating

4.3
  • 3 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.7)

4 Patient Reviews

  • Excellent
    67%
  • Great
    0%
  • Good
    33%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 4 reviews

1.0 of 5
July 17th, 2017
Cancelled Appointment
Easy Appointment
I had a new patient appointment with Dr. Russell that was scheduled 5 weeks prior. During that time I received appointment confirmations and a call regarding my information as a new patient. The day before the appointment I was called and told Dr. Russell had cancelled my appointment because it was a new patient appointment and that he would not see me unless I rescheduled. New patient appointments were now being scheduled 4 months out. Very unprofessional and disappointing.
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5.0 of 5
October 24th, 2016
Projects Assistant
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I thought Dr. Russell to be very courteous and intelligent.
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3.0 of 5
February 1st, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He doesn't ever know how to help me. Always sends me to a specialist. I was wanting a physician who could coordinate my information so I would not have so many people doing their own thing. It is too confusing.
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5.0 of 5
October 10th, 2014
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