- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Scott Celin?
April 11th, 2017Wonderful
September 28th, 2016UPMC employee
June 22nd, 2011Atrocious Customer Service Skills
In my opinion if you select this group,be warned.If you miss an appointment you will pay, both monetarily as well as mentally. No matter what the reason for your missed appointment, no matter how valid your reason-you will pay. The Billing Department Staff is an absolute abomination, they lack basic human compassion, this is appalling for anyone working in health care. I was told I needed to write a Hardship letter stating the reason for my missed appointment, I wrote THREE letters, I called countless times explaining the situation, all to no avail. With no warning whatsoever, I received a notice from a collection agency. Based on how poorly I was treated I would NEVER recommend this group of physicians to anyone.
January 20th, 2011Staff is HORENDEOUS!
The staff here, especially the billing department are appalling. They have a 24 hour cancelation policy, that is STRICKLY enforced. DO NOT, I REPEAT, DO NOT have an emergency on the day of your appointment-unless you are hospitalized this is the only reson accepted. They will send you to a collection agency immediatlely, they WILL not listen, they WILL NOT try and help you, they DO NOT CARE. TRULY AWFUL, DISGUSTING PEOPLE.
January 20th, 2011HORRIBLE!
High praise all around for Dr. Celin. My issue is the office 24hr cancellation policy and the billing staff. I find these people to be APPALLING! They ...
January 16th, 2011Would Highly Recommend
October 5th, 2010Wouldn't recommend
I filled out this long questionnaire detailing all the symptoms and drugs I was on. Then an assistant came in and asked all the same questions, typing ...
September 28th, 2017
March 14th, 2017
March 14th, 2017
February 21st, 2017
December 7th, 2016
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