Dr. Scott Celin MD Patient Reviews

Overall Rating

4.5
  • 23 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.5)

6 Patient Reviews

  • Highly Satisfied
    78%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    9%
  • Wait Time 11.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
September 28th, 2016
UPMC employee
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Prompt service. Friendly staff. Great care.
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4.0 of 5
June 21st, 2011
Atrocious Customer Service Skills
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In my opinion if you select this group,be warned.If you miss an appointment you will pay, both monetarily as well as mentally. No matter what the reason for your missed appointment, no matter how valid your reason-you will pay. The Billing Department Staff is an absolute abomination, they lack basic human compassion, this is appalling for anyone working in health care. I was told I needed to write a Hardship letter stating the reason for my missed appointment, I wrote THREE letters, I called countless times explaining the situation, all to no avail. With no warning whatsoever, I received a notice from a collection agency. Based on how poorly I was treated I would NEVER recommend this group of physicians to anyone.
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5.0 of 5
January 20th, 2011
Staff is HORENDEOUS!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff here, especially the billing department are appalling. They have a 24 hour cancelation policy, that is STRICKLY enforced. DO NOT, I REPEAT, DO NOT have an emergency on the day of your appointment-unless you are hospitalized this is the only reson accepted. They will send you to a collection agency immediatlely, they WILL not listen, they WILL NOT try and help you, they DO NOT CARE. TRULY AWFUL, DISGUSTING PEOPLE.
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1.0 of 5
January 20th, 2011
HORRIBLE!
Fair and Accurate Diagnosis
High praise all around for Dr. Celin. My issue is the office 24hr cancellation policy and the billing staff. I find these people to be APPALLING! They ...
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5.0 of 5
January 16th, 2011
Would Highly Recommend
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Could not say enough wonderful things about Dr. Celin - From my first visit regarding my difficulty in breathing through my nose, to my nasal valve collapse diagnosis, to my follow-up after surgery, he has been superb.
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1.0 of 5
October 5th, 2010
Wouldn't recommend
Fair and Accurate Diagnosis
I filled out this long questionnaire detailing all the symptoms and drugs I was on. Then an assistant came in and asked all the same questions, typing ...
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