Dr. Scott Gross MD Patient Reviews

Overall Rating

3.9
  • 15 patient ratings
  • 3 comments

Last 12 months:

3.8 (-0.1)

3 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    20%
  • Neutral
    7%
  • Dissatisfied
    27%
  • Highly Dissatisfied
    0%
  • Wait Time 28.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

2.0 of 5
August 4th, 2016
patient
Wait time
25 minutes
Customer service is horrible... Medical Assistant insensitive to patient needs and information obtained from vist.
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2.0 of 5
October 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had blood work done and never got results. Waited in exam room for over 20 minutes while they were searching for the medical assistant. Also signed up for my medical information online and no results were provided online either. Will not go back to this office.
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2.0 of 5
October 7th, 2015
Exam was rushed
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Gross's exam was rushed. Last time he told me I had a hernia. This time, no mention of it. Obviously he didn't even review my records. They didn't take my blood pressure and made me wait in the exam room for a flu shot for about 40 minutes.
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