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Dr. Scott London Is this you?

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16 Ratings • 4 Comments

4.6
  • 13
  • 2
  • 0
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  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
12.1 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 12 of 16 Ratings

The Right Doctor for the Right Person

Posted on March 25th, 2011

Dr. London was chosen for me by one of my Primary Care givers. Just as they chose one of the more direct, to the point, straight forward members of this practice for my husband who has all these traits. They chose for me Dr. Scott London who is gentle, caring, willing to listen to and comment on my many and varied questions with patience and a desire to clarify and educate. Good match! He not only listened but came to understand what kind of a person, as my job is very strenuous physically and I have a strong work ethic, and what kind of patient I am, willing to fight though pain but also appreciative of acknowledgement of that fact. In both cases the right doctor for the right person is a blessing that makes sinus surgery at whatever level a more bearable experience.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Controlled and Compasionate

Posted on February 17th, 2011

I was referred to Dr. London by my surgeon and I have found him to be amazing. He is thorough and yet very controlled when speaking to you. I had the need to contact his office and request a return my call. Not only did he return the call that same day; but he called again as I had not had the opportunity to return his call. Rare quality these days in doctors to call one let alone twice.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on May 18th, 2010

Dr. London's staff is extremely unprofessional. The billing person was unable to determine a billing code for a hearing aid and dismissed me as a patient without the doctor's knowledge within an extreme attitude. However, the office accepts my insurance for all other procedures. If you have United Healthcare insurance, you will be treated like a third-class citizen.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Highly recommended

Posted on March 29th, 2010

My wife and I have been seeing Dr. London for years. Office visits are quick and easy. Dr. London will take the time to make any additional observations (e.g. hearing test, fiber optic microscope) during your visit without having to schedule an extra appointment. His office staff is also very nice and helpful. Dr. London is also a great surgeon, and I highly recommend him to anyone considering ENT surgery. Overall, a great guy and a brilliant doctor.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 23rd, 2017

Five Stars

Posted on October 3rd, 2017

Five Stars

Posted on July 6th, 2017

Five Stars

Posted on May 24th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 15th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 2nd, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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Four Stars

Posted on August 13th, 2015

Five Stars

Posted on July 20th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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