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Dr. Scott Naum Is this you?

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17 Ratings • 6 Comments

4.5
  • 14
  • 0
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
11.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 17 Ratings

Office personnel prevented visit

Posted on October 23rd, 2017

I didn't get to see Dr. Naum because I was told he was in Martins Ferry, not Wheeling where I was. The large lady at reception didn't bother to get my name, only told me to go to Martins Ferry, when I specifically said I had an appointment in Wheeling, with Dr. Naum. I left the office, then had a call saying that I was wrong in saying my appointment was with Dr. Naum, that it was Dr. Voellinger (neither of whom I had seen - my first visit), and to come back in because they were "slow" today. I know why - the doctor(s) may be fine, but office personnel are incompetent. I will not waste my time running from office to office when the receptionist doesn't even know where I am supposed to be. Can't trust a doctor who employs such personnel.

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One Star

Posted on August 16th, 2016

My son waited 7 months for an appointment after they called and rescheduled his appointment twice. He has severe gastrointestinal problems and spends almost everyday in pain. After rescheduling the appointment when the day of the appointment finally came they refused to see him due to his age even though they have known his age since the original refferal

Easy Appointment
Promptness
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Accurate Diagnosis
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Five Stars

Posted on November 6th, 2015

Perfect doctor to go to. Does a good job.

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Five Stars

Posted on April 29th, 2015

One of the nicest doctors we have dealt with, polite, caring, knowledgeable. Office staff polite and helpful.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 3rd, 2015

Felt very comfortable during my care and confident of his ability.

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cares

Posted on May 12th, 2009

I think he is the best doctor I have ever had. He really does care. I wish he could take me as my family Doctor. He is a real perfessional.

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Five Stars

Posted on March 10th, 2017

Five Stars

Posted on March 2nd, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 29th, 2015

Five Stars

Posted on July 23rd, 2015

Five Stars

Posted on June 29th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 22nd, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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