Dr. Serafin Chua Jr MD Patient Reviews

  • Rheumatology Chicago, IL

Overall Rating

3.0
  • 6 patient ratings
  • 1 comment

6 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 45 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 6 reviews

1.0 of 5
January 3rd, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Chua's misdiagnosis dearly cost me my life. He blamed my chest pains on anxiety when, in fact, I had effusions in my heart and lungs (which nearly cost me my life and landed me in the hospital for a week). He went on to tell me I was too crazy to be his patient and he would not treat me unless I received psychiatric help for my combativeness - when, in fact, my frustrations at his lack of attention to my symptoms was quite valid - it felt like something was very wrong and I wasn't being taken seriously, and it turned out to be true.In addition, he is impossible to get ahold of - the wait on the phone is always at least 30 minutes and the wait in the office is sometimes over 2 hours. The bathrooms at Kling have feces on the walls and are rarely cleaned.They are also inefficient and careless. In my application process for disability, SSA requested my records 4 times in 6 months and his office never sent them.NOTHING about this doctor, or his medical practice, is professional or trustworthy.I am now at UIC and the quality of my healthcare, and as a result my entire life, has improved so dramatically it made me realize how absolutely devoid of quality Dr. Chua's practice really is.
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5.0 of 5
July 6th, 2016
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1.0 of 5
December 26th, 2015
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5.0 of 5
September 17th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
May 27th, 2015
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5.0 of 5
November 12th, 2014
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