Dr. Serena Wong MD Patient Reviews

Overall Review

2.8
  • 8 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 2.2)

3 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    38%
  • Wait Time 7.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
June 17th, 2014
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have found Dr. Wong to be very caring and very patient. She takes her time with you and is very willing to talk about any of the issues that you are having. I have never had a long wait time to see her and she has gone out of her way to see me when there was a scheduling mistake. Her bedside manner is calm and caring.
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2.0 of 5
March 31st, 2013
Oncologist
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor seemed good but could not clearly communicate the staging of my cancer and the delay in start of treatment. It seemed like a tug of war between the surgeon and oncologist, both not able to explain what is the staging and what treatment path should be adopted. This caused a lot of stress and confusion for me.
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1.0 of 5
February 17th, 2011
Assigned to is and were sorry
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Bedside manner was poor at best- Detached from patient, uncaring
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