Dr. Shalom Kieval MD Patient Reviews

  • Ophthalmology Latham, NY

Overall Rating

3.7
  • 18 patient ratings
  • 2 comments

Last 12 months:

3.4 (-0.3)

18 Patient Reviews

  • Excellent
    56%
  • Great
    6%
  • Good
    6%
  • Poor
    17%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

2.0 of 5
April 5th, 2016
Bizarre Experience
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
After going to Dr. Kieval for a decade I was refused an appointment without a satisfactory explanation, even though my insurance was the same. The reason was vaguely that the doctor thought I needed "another type" of eye doctor. When I asked for my medical records they were given to me (a doctor, not Kieval, was consulted), and I was asked if I wanted to make an appointment. I declined and took my records with me. This experience was strange. I was married to a cardio-vascular surgeon and I am an attorney--professionals. The treatment was unprofessional. Sad to say, but it occurred to me that race might have been a factor. In all of my years going to Kieval's office I had never seen another African American.
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5.0 of 5
March 14th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Kieval inspires confidence with his clear explanations and highly competent staff. It's a busy office, but I've never felt rushed.
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2.0 of 5
April 19th, 2017
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1.0 of 5
April 19th, 2017
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5.0 of 5
March 16th, 2017
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4.0 of 5
March 16th, 2017
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5.0 of 5
November 3rd, 2016
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2.0 of 5
April 28th, 2016
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5.0 of 5
April 9th, 2016
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1.0 of 5
April 8th, 2016
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3.0 of 5
March 3rd, 2016
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1.0 of 5
February 4th, 2016
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