Dr. Shalom Kieval MD Patient Reviews

  • Ophthalmology Latham, NY

Overall Rating

  • 18 patient ratings

Last 12 months:

3.4 (-0.3)

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 15 minutes
  • Fair and Accurate Diagnosis
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
April 5th, 2016
Bizarre Experience
Easy Appointment
Friendly Staff
Spends Time with Patients
After going to Dr. Kieval for a decade I was refused an appointment without a satisfactory explanation, even though my insurance was the same. The reason was vaguely that the doctor thought I needed "another type" of eye doctor. When I asked for my medical records they were given to me (a doctor, not Kieval, was consulted), and I was asked if I wanted to make an appointment. I declined and took my records with me. This experience was strange. I was married to a cardio-vascular surgeon and I am an attorney--professionals. The treatment was unprofessional. Sad to say, but it occurred to me that race might have been a factor. In all of my years going to Kieval's office I had never seen another African American.
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5.0 of 5
March 14th, 2011
Wait time
15 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kieval inspires confidence with his clear explanations and highly competent staff. It's a busy office, but I've never felt rushed.
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