Dr. Shannon Turnbow MD Patient Reviews

  • Pulmonary Disease Lubbock, TX

Overall Rating

4.2
  • 13 patient ratings
  • 2 comments

Last 12 months:

4.6 (+ 0.4)

13 Patient Reviews

  • Excellent
    69%
  • Great
    8%
  • Good
    8%
  • Poor
    0%
  • Bad
    15%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
July 13th, 2015
Low score for office staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
I made an appointment with Dr Rivas three months ago. I heard good things about her. I take off work and show up early for 2:00 appointment. The staff said my appointment was cancelled and no one contacted me. They said they would change to Thursday. Not everyone can take off work when it is more convenient for the doctor. Maybe if we could charge them what we make in an hour that would stop. Poor customer service. Staff was extremely RUDE.
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5.0 of 5
April 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We love Dr Rivas!! She is very
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4.0 of 5
June 21st, 2017
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5.0 of 5
May 30th, 2017
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5.0 of 5
May 3rd, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 3rd, 2017
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5.0 of 5
April 5th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 21st, 2016
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3.0 of 5
August 17th, 2016
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 17th, 2014
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5.0 of 5
September 11th, 2014
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1.0 of 5
March 23rd, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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