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Dr. Shannon Turnbow Is this you?

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18 Ratings • 2 Comments

3.7
  • 11
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  • 5

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
16.7 min

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Showing 12 of 18 Ratings

Low score for office staff

Posted on July 13th, 2015

I made an appointment with Dr Rivas three months ago. I heard good things about her. I take off work and show up early for 2:00 appointment. The staff said my appointment was cancelled and no one contacted me. They said they would change to Thursday. Not everyone can take off work when it is more convenient for the doctor. Maybe if we could charge them what we make in an hour that would stop. Poor customer service. Staff was extremely RUDE.

Wait time
15 minutes
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Five Stars

Posted on April 24th, 2015

We love Dr Rivas!! She is very

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Five Stars

Posted on October 25th, 2017

One Star

Posted on October 24th, 2017

One Star

Posted on October 3rd, 2017

Five Stars

Posted on August 2nd, 2017

One Star

Posted on July 30th, 2017

Four Stars

Posted on June 22nd, 2017

Five Stars

Posted on May 30th, 2017

Five Stars

Posted on May 3rd, 2017

Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 3rd, 2017

Five Stars

Posted on April 5th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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