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Average Wait: 15 minutes
Ease of Appointment:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 15 minutes
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Terrible follow up show details Terrible follow up
Jun 18th, 2016

Dr ordered tests, had nurse call back 2 weeks later and wanted additional test but couldn't say why. After 2nd test, couldn't get results after numerous calls Finally got nurse only to find dr had left early for weekend. Again, no results one month later. Dr never calls, has nurse call but she is uninformed. Really wonder what ha problem is.

Doctor's Response

We are sorry to hear about this experience. Quality patient care is always very important to us. We strive to deliver an excellent healthcare experience. The NCH Patient Advocate would be happy to hear about your experience so we can improve our service for future patients. NCH Patient Advocates can be reached at 847-618-4390 during standard business hours: Monday through Friday, 8:30 a.m. to 4:30 p.m.