Dr. Shaun Oleary MD Patient Reviews

  • Neurological Surgery Arlington Heights, IL

Overall Rating

3.9
  • 21 patient ratings
  • 1 comment

Last 12 months:

2.7 (-1.2)

1 Patient Reviews

  • Highly Satisfied
    52%
  • Satisfied
    19%
  • Neutral
    10%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    19%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 1 review

1.0 of 5
June 18th, 2016
Terrible follow up
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr ordered tests, had nurse call back 2 weeks later and wanted additional test but couldn't say why. After 2nd test, couldn't get results after numerous calls Finally got nurse only to find dr had left early for weekend. Again, no results one month later. Dr never calls, has nurse call but she is uninformed. Really wonder what ha problem is.
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Doctor's Response

We are sorry to hear about this experience. Quality patient care is always very important to us. We strive to deliver an excellent healthcare experience. The NCH Patient Advocate would be happy to hear about your experience so we can improve our service for future patients. NCH Patient Advocates can be reached at 847-618-4390 during standard business hours: Monday through Friday, 8:30 a.m. to 4:30 p.m.


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